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Thanks for updating and pictureView attachment 540076
Found the culprit, broken tailgate green/yellow wire.
Will it not open manually ,electric or both ?My 2019 Ram 3500 tailgate won't open and we have tried all the suggestions listed above. The Dodge dealership had it for 3-1/2 hours and couldn't figure it out. I took it in because the tailgate wouldn't shut. They got it shut and then couldn't get it open. It sounds like this is a big issue and needs addressing by Dodge. Any suggestions?