Go Back   DODGE RAM FORUM - Dodge Truck Forums > Preferred Vendors > GotExhaust.com



This is a discussion on Gotexhaust.com!!!!!!!!!!!!! within the GotExhaust.com forums, part of the Preferred Vendors category!
My Name is Don Fenton and I am the owner of OFF ROAD OUTLAWS. I would just like to take ...

Like Tree2Likes
  • 2 Post By blackstrock

LinkBack Thread Tools Display Modes
Old 08-19-2014, 08:17 PM   #1 (permalink)
Junior Member
Join Date: Mar 2014
Age: 50
Posts: 7

Ram Year: 2014
Engine: 6.7 cummings diesel
Default Gotexhaust.com!!!!!!!!!!!!!
My Name is Don Fenton and I am the owner of OFF ROAD OUTLAWS. I would just like to take a moment to give GREAT PROPS to one of the Vendors on this Forum. I ordered a MBRP Cool Duals for our 2014 Ram 2500 6.7 . First off, I ordered it at about 6:00pm and it was at our door the next afternoon!!!! Amazing by itself! To make a long story short MBRP had the listing wrong and said that the system I ordered fit both 2013 and 2014, WRONG does not fit the 2014 because of the coil springs and sway bar! I had already removed the factory exhaust and had to cut it to get past the suspension and that's when after 4 hours I discovered that this new system would not work and to make matters worse it was Sunday! I called GOTEXHAUST.COM on Monday morning and got a voicemail. To my surprise I received a call back within the hour from ANDY. I explained everything to him and he promised he would get it fixed no matter what it took, and he was serious!!!!! He called MBRP and they explained to him that there was some issues with the 2014's and they were working on the new system for it but it wasn't available as of yet! Just to shorten this story Andy called or emailed me almost on the hour all day to keep me informed of what was going on and then took it a step further and searched all over the country and found a 5" single side exhaust that fit my truck and then he had it overnighted to me at NO COST for me to USE just so I could drive the truck until he could get the new MBRP system that fits my truck when its available! Andy had absolutely NO OBLIGATION to do what he did but did it anyway! They have WON A CUSTOMER FOR LIFE!!!!!!!! Now THATS CUSTOMER SERVICE!!!!!! Thank You Andy and GOTEXHAUST.COM
BLKMAGIC and GotExhaust.com like this.

Sponsored Ad
Register to remove this ad.
blackstrock is offline   Reply With Quote
Old 08-19-2014, 09:35 PM   #2 (permalink)
Senior Member
Join Date: Aug 2014
Age: 42
Posts: 207

Ram Year: 2012
Engine: 5.7
I love hearing about good CS and this is why I dont always buy from the cheapest place first!!
B-Shot is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Truck Bed Accessories Now @ GotExhaust - Save Some $$ GotExhaust.com GotExhaust.com 0 01-31-2014 11:07 AM
Rigid Industries and KC HiLites Now @ GotExhaust GotExhaust.com GotExhaust.com 0 01-11-2014 12:04 PM
MAGNAPACK Mufflers @ GotExhaust GotExhaust.com GotExhaust.com 0 11-12-2013 07:17 PM
GotExhaust.com Discount Code for RamForum! GotExhaust.com GotExhaust.com 4 11-04-2013 06:08 PM
Please Welcome GotExhaust.com to the forum BIRDMAN GotExhaust.com 6 11-01-2013 06:40 PM


GM Truck Forum
Ford Raptor Forum
Chevy Tahoe Forum
Chevy Cobalt Forum
Chevy Camaro Forum
Toyota FJ Cruiser Forum
Ford Truck Forum
88-98 GM Truck Forum
73-87 Gm Truck Forum
Ford Expedition Forum
Chevy Equinox Forum
Chevy Cruze Forum
Jeep Liberty Forum
Jeep Forum
Dodge Ram SRT10 Forum
Chrysler 200 Forum
Scion xD Forum
Scion xB Forum
Dodge Challenger Forum
SRT Forum
Nissan Titan Forum
Buick Enclave Forum
Cadillac Forum
Cadillac XTS Forum