Does this seem fishy or am I looking too much at the details?

breal201999 · Oct 5, 2017

Does this seem fishy?
I know a lot of people here have bought their FCA LIFETIME warranty through Clay @ Zeller. I signed off on it, and submitted payment to use my credit card. I get an e-mail last night at 11:25pm (receipt also date/time stamped 11:21pm) for the credit card charge. Maybe I'm just looking to much into this, but why would a dealership be processing manual credit card transactions at near midnight? I guess people work late, I do too... I just wouldn't think a dealer would be. Call me :crazy:

, I know.

Jeepwalker · Oct 5, 2017

Is this a local dealer?

BigRed4x4 · Oct 5, 2017

I wouldn't read into it. On my online banking I am able to see when charges hit my account and some come at random times day and night and even several days after I made the initial payment.

If they charged your card correctly does it really matter when it hit your account? I don't see any issue with it.

breal201999 · Oct 5, 2017

Jeepwalker said:
Is this a local dealer?

No, it's not a local dealer to me. But, well known on the forum by others that highly recommended their prices for the FCA extended warranty.

breal201999 · Oct 5, 2017

BigRed4x4 said:
On my online banking I am able to see when charges hit my account and some come at random times day and night and even several days after I made the initial payment.

If they charged your card correctly does it really matter when it hit your account? I don't see any issue with it.

Right, and actually I work in banking software industry, so I know how transactions come through at various times. That's memo posting and nightly processing... also known as End Of Day processing.

But this is a manually entered transaction through a POS (Point Of Sale) machine. And her e-mail time stamp co-insides with the time the transaction was ran, so she must have been at the dealership office running transactions through at near midnight. I don't know, it's the current day/age that gets me more "conspiracy theory" thinking. I don't mean anything negative toward them, they have been nice to work with. Just seemed "odd".

patchelect · Oct 5, 2017

Believe it or not there are those in the private sector who do work "after hours" to catch up on paperwork.

I would do it, although my time was more like 4 or 5 in the morning.

But now that I'm retired I don't care any more!

No, don't read into it.

DailyRam · Oct 5, 2017

Some of this also lines up with automated processing or audit software that will run the day's transactions all at the same time. Wouldn't read too much into the timestamp.

breal201999 · Oct 5, 2017

Alright, thanks guys.

ColdCase · Oct 5, 2017

There was some manual and what seemed like "old school" type transactions and communications when I bought from Clay a year or so ago. Its as if its a smaller family run dealer where the kids come in the evening to help clear up paperwork. I think I received late night correspondence from them too. There may be time zones to consider, but I dunno how that effects email date stamps.

Does this seem fishy or am I looking too much at the details?

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