MdMassey
Member
- Joined
- Jul 22, 2017
- Posts
- 80
- Reaction score
- 78
- Ram Year
- 2017
- Engine
- Hemi 5.7
Thankfully you have a decent dealership to work with. The OP's dealer couldn't see the truck for 5 days over a battery? WTF... I can swap a battery in about 10 minutes tops, most of us can... in order to warranty the batt it needed to stay on their tester for 5 hours... also reasonable but for a job as easy as the OP had the dealer could have parked the truck somewhere safe for a few hours, had a tech remove the batt and put it on the charger... then go back to whatever else he/she was doing while the battery charges. I have more than once punched 2 tickets at the same time as a tech, it happens all the time. There were other issues with his last service as well and he didn't give them good marks on the survey... then they refused to work on his truck any further unless he changed the survey... that is a ******** move by the dealership's service dept.
