There is bias everywhere, and it is definitely alive and well in herel, CR badmouths Fiat, so Fiat owners badmouth CR. Many Fiat truck owners down play the problems with their trucks, the 6.4L build fiasco, death wobble, poor paint quality, cabs installed misaligned, to name only a few, I could go on but I won't. and lets not forget the myriad of recalls, I am up to 10 and counting on a 2 and 1/2 year old truck.
Oh and the worst service centers in the industry consistently rated by practically all the major players year after year including JD powers. I personally hate the dealerships with techs who cannot even change a light bulb without braking something.
Personally I like my truck even with the clunking rear end, squeaky groaning leaf springs, sloppy steering, anti freeze smell, poorly designed and fragile transmission, inoperable trailer brake controller, 2 candle power headlights etc.
This site after all is a "FIAT RAM FORUM" do you expect an unbiased opinion here? Of course not the majority of people on here are going to proclaim their trucks are the greatest, to do any less would be to admit that they made a less than perfect choice as to what vehicle they spent their hard earned money on.