Shifting Issues

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osprey92

Senior Member
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Ram Year
2017
Engine
Hemi 5.7
I have a 2017 Ram 1500 Crew 4x4 Tradesman, Hemi, 8spd tranny auto, bought new, now 3k miles. On 4 occasions I have had the transmission seem to drop into neutral
(1) Driving in 4x4 mode in heavy rain. At about 45 and shifted back to 2wd, transmission seemed to go into neutral (shifter knob says D). Pulled over to shoulder and attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run high RPMs before changing gears.
(2) Off-ramp, slowed to about 5 MPH then no power to drive. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run high RPMs before changing gears.
(3) Parking lot after heavy rain shifting from 4WD into 2WD at less than 10 MPH. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay be in first gear with higher RPMs. Parked, shopped, and when restarted seemed fine.
(4) In drive-thru, accelerated and no power to drive. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run higher RPMs before changing gears.

I am also getting what feels like wheel bump at 35 MPH - subtle but like you are on rough pavement. I had the tires balanced, checked for round and rotated but no change. I am planning to take the truck into the dealer for warranty check, but I wanted to ask if anyone else has had a similar issue?
 

RamCares

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I have a 2017 Ram 1500 Crew 4x4 Tradesman, Hemi, 8spd tranny auto, bought new, now 3k miles. On 4 occasions I have had the transmission seem to drop into neutral
(1) Driving in 4x4 mode in heavy rain. At about 45 and shifted back to 2wd, transmission seemed to go into neutral (shifter knob says D). Pulled over to shoulder and attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run high RPMs before changing gears.
(2) Off-ramp, slowed to about 5 MPH then no power to drive. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run high RPMs before changing gears.
(3) Parking lot after heavy rain shifting from 4WD into 2WD at less than 10 MPH. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay be in first gear with higher RPMs. Parked, shopped, and when restarted seemed fine.
(4) In drive-thru, accelerated and no power to drive. Attempted to use the shifter dial to get to R, P, D, etc. Fiddled with it for about 3-4 minutes before drive re-engaged. When drive re-engaged, seemed to stay in first and run higher RPMs before changing gears.

I am also getting what feels like wheel bump at 35 MPH - subtle but like you are on rough pavement. I had the tires balanced, checked for round and rotated but no change. I am planning to take the truck into the dealer for warranty check, but I wanted to ask if anyone else has had a similar issue?

Hey osprey92,

Please reach out to us if there's anything you need during your service visit to the dealership. We'd be happy to have a case opened for you and have a specialist reach out!

Kori
Ram Social Care Specialist
 
OP
OP
O

osprey92

Senior Member
Joined
May 1, 2017
Posts
142
Reaction score
53
Ram Year
2017
Engine
Hemi 5.7
Hey osprey92,

Please reach out to us if there's anything you need during your service visit to the dealership. We'd be happy to have a case opened for you and have a specialist reach out!

Kori
Ram Social Care Specialist

Kori - when you say open a case is that through FCA US? If that's the case, I'd like to contact you. Just let me know how. Thanks.
 

RamCares

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Kori - when you say open a case is that through FCA US? If that's the case, I'd like to contact you. Just let me know how. Thanks.

That's us :happy107:

Send me a private message with your VIN and I'll go from there.

Kori
Ram Social Care Specialist
 
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