MACH
Senior Member
- Joined
- Jan 15, 2013
- Posts
- 109
- Reaction score
- 33
- Ram Year
- 2014
- Engine
- Hemi 5.7
So my most of my threads on here are from problems I have had with my 2013 Ram 1500 Laramie that I bought at the end of January... It is now June and I have only 4100 miles on it. I don't drive it much because I have a service van for work so I drive the truck usually on the weekends. And thats if they wife doesn't feel like taking her new grand cherokee.
Anyways my truck has been to the dealer 4 times for overnight repairs. I have been up 2 other times so they could run a scan for codes per there request.
I spent the money for all the goodies on this truck. But have had nothing but problems with my radio/screen/climate. Everything locks up including the climate controls and stuff becomes useless like bluetooth and SD card options. They tried a few things the first 2 times in with updates and what not and it didn't work. 3rd time the Ram Engineers told them to replace the screen/radio. They ordered a new one from the factory and installed it.
2 weeks goes by and again everything is locked up and now I keep losing all my presets for both radio and SXM as well as audio base/treble settings on both.
I bring it in and show them and they had it all yesterday and asked me to come in. I was shown an email they recieved from the factory on the screen lockup issues I am having.
Supposedly when customers in the past had lockup issue and the screens/radio replaced they sent the suposed bad ones back to the factory for testing. They were tested and found to have no issues. Now here is what ****** me off! In the email it states that if they were tested with no issues they were being sent back out in the field to replace new customers that are having lockup issue (like me). How can a manufacture be that dumb to send out someone elses problem screen/radio to another customer with lockup issues?????
I am totally dumbfounded by this. They're trying to get back these if they pop up in cases like mine so they can be disposed of.
If it doesn't work after this my truck goes into arbitration with the dealer/manufacture under Lemon Law. Pretty **** poor in my opinion.
I have been a ram guy all my life with my parents who have never had much of any problems with there dodge/chrysler/Ram vehicles. Hence the reason I dumped my silverado to buy my RAM. Only bought the Silverado because I was influenced that I got great deals because my wifes uncle runs a dealer. Wasn't the case and it was a gutless wonder.
Just thought i would share the information about this email that went out to dealers supposedly last thursday.
I sent a scathing email to RAM which probably won't get me anywhere but I had to vent.
Would I buy another Ram I was asked....probably cause I do like the truck but would request a 2014 in hopes of the problems being resolved.
Anyways my truck has been to the dealer 4 times for overnight repairs. I have been up 2 other times so they could run a scan for codes per there request.
I spent the money for all the goodies on this truck. But have had nothing but problems with my radio/screen/climate. Everything locks up including the climate controls and stuff becomes useless like bluetooth and SD card options. They tried a few things the first 2 times in with updates and what not and it didn't work. 3rd time the Ram Engineers told them to replace the screen/radio. They ordered a new one from the factory and installed it.
2 weeks goes by and again everything is locked up and now I keep losing all my presets for both radio and SXM as well as audio base/treble settings on both.
I bring it in and show them and they had it all yesterday and asked me to come in. I was shown an email they recieved from the factory on the screen lockup issues I am having.
Supposedly when customers in the past had lockup issue and the screens/radio replaced they sent the suposed bad ones back to the factory for testing. They were tested and found to have no issues. Now here is what ****** me off! In the email it states that if they were tested with no issues they were being sent back out in the field to replace new customers that are having lockup issue (like me). How can a manufacture be that dumb to send out someone elses problem screen/radio to another customer with lockup issues?????
I am totally dumbfounded by this. They're trying to get back these if they pop up in cases like mine so they can be disposed of.
If it doesn't work after this my truck goes into arbitration with the dealer/manufacture under Lemon Law. Pretty **** poor in my opinion.
I have been a ram guy all my life with my parents who have never had much of any problems with there dodge/chrysler/Ram vehicles. Hence the reason I dumped my silverado to buy my RAM. Only bought the Silverado because I was influenced that I got great deals because my wifes uncle runs a dealer. Wasn't the case and it was a gutless wonder.
Just thought i would share the information about this email that went out to dealers supposedly last thursday.
I sent a scathing email to RAM which probably won't get me anywhere but I had to vent.
Would I buy another Ram I was asked....probably cause I do like the truck but would request a 2014 in hopes of the problems being resolved.