revolver x2 vs truxedo titanium

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Farmer Fran

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Noticed they look identical but the Truxedo is ~$100 less.

Anyone have an opinion on the matter?
 

MbMav

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I have the revolver and love it. Dont know much about the other I havent used one.
 

mandavdle

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Side fixation in Truxedo is Velcro, while in Revolver it is lock tables along the length. Revolver seems to offer better security.
 
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Farmer Fran

Farmer Fran

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Revolver ordered... I will report back :Good or Bad: :Good or Bad:
 
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Farmer Fran

Farmer Fran

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Got my Revolver X2 yesterday but did not have time to open it up. Opened it up this morning to put it on and the Passenger side rail is bent and the hardware to attach the cover to the rails is missing - sigh.

I will call them tomorrow.
 
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Farmer Fran

Farmer Fran

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Talked to BakIndustries today, classy group, sending me out replacements ASAP.
 
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Farmer Fran

Farmer Fran

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Got my rails to day - OVERNIGHT!

Bak is on-time! Great group!
 

Stage4

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The Revolver X2 is better than the Titanium. The Revolver's sides are locked in by a metal bar when the cover is closed, the Titanium is not locked in, it just has velcro on the sides. The Titanium seems more flimsy than the RX2.
 
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Farmer Fran

Farmer Fran

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Well my cover is still not on my truck, and I am officially PISSED at Bak Industries!

Here is the whole story...

2 Weeks ago I order the cover. It comes ~1 week later,this is about right with it coming from California and I am in NC. No problem here.

Well I open the box on Sunday 6-4-2017 and find the passenger side rail bent and I get a Red bag of "hardware" only it is missing all the hardware. No big deal I say. I will call on Monday (6-5-2017)

Monday I call and talk to Bak, give them the story (bent rails and I am missing the hardware to attach the cover to the rails, my kit only has the rubber pads) - they want pictires of bent rail.
I send the pictures and they reply we will send you out new rails.
I reply back and the hardware?
They reply - rails and hardware
Tuesday comes and I have a box on my porch!! - well it was a box with just rails!!!
Call BaK - got my rails but no hardware
Bak says we will send hardware right out
Thursday I get a box containing a Red bag of "hardware" with no ******* hardware!!
Now I am a bit pissed. I explained to them on Monday that I needed to cover to secure a load on Saturday.
Call them on Thusday I got no hardware
Bak says... ok We will send it out for a Saturday delivery
No package on Saturday!!

No now a $780 cover is sitting in my garage awaiting hardware for the 3rd time. What scares me the most is the cover is rolled up backwards and requires you to un-roll it and re-roll it forwards after the rails are on. BUT I CANNOT PUT ON MY RAILS!! so I am not sure if the cover is damaged yet.

Now I will say that customer service on the phone is good but the distribution warehouse sucks!

More to come
 
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Farmer Fran

Farmer Fran

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Well no box again today.
Called Back again they said no record of sending kit out on Thursday for a Saturday delivery but that they would send out the kit today.

Bak officially sucks ass.
 

ocwill1

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FarmerFran

Sucks that you have had this problem. I had the exact opposite experience when my cover had issues. the rubber seal on the edge was coming off when it was rolled up, sent them pictures and they sent me an entire new cover. rails/cover/hardware.. Maybe the customer service reps were having bad days.. Multiple apparently. Not sure if there is a Bak rep on the boards here, maybe they can get you a refund on some of your cost for the inconvenience...
 
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Farmer Fran

Farmer Fran

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I had my wife call this morning to verify the bolts did in fact get shipped.
They told her they were shipping new rails and a "hardware kit"
My wife explained again all we needed was T-Bolts, washers and nuts

You cannot make this **** up!
 

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