Truck phone

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Thepopeofpoland

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Has anyone had any problems with their built in phone features with the touch screen with no navi? My truck the other day started to display a screen saying there is a problem with my vehicle phone and to seek dealer help. Today I went to the dealer and they can't figure anything out, even when they plugged in a scanner. I'm just trying to see if anyone else has had a problem and how they might have fixed it, or any leads to help the dealer.
 
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Thepopeofpoland

Thepopeofpoland

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Happens on truck start. Also I rarely pair my phone to the truck, unless on long trips.
 

jasonw

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My mother had that issue with her 2014 Grand Cherokee (very similar 8.4" system). They did some software updates (the same ones that you can do on your own with a flash drive) that resolved the issue.
 

Mpgrimm2

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Check the SXM / GPS antenna connections from the puck/sharkfin back to the radio. If the radio didn't sense enough resistance from the antenna it will throw an error.

Up All Night Sleep All Day via my LG G4 on Tapatalk
 

T-Revs

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I second the radio update, there is a service bulletin relating to messages like that.
 

jimmerz

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Mine is saying that the vehicle phone needs service. This is the phone in the truck that will call 911 if you are in an accident. I haven't taken it in because I'm now out of warranty. I'm sure they'll try to charge me big bucks to fix. Also my navigation is all out of wack. I'm not even in the right state! Useless Nav... Glad I paid for that upgrade.

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HemiJames

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Do a reset from the "secret" engineering menu. I had mine at the stealership and it wasn't communicating with the scanner and the tech was about to order a new radio. I did a reset and it started communicating. After each update I also do a reset on the radio. Hope it helps.
 

THETANK

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I still use the ole brick phone and no issues, what? Younger members will have to Google "brick phone"
 

wallacemf

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I still use the ole brick phone and no issues, what? Younger members will have to Google "brick phone"



Lol I'm 53 and my first cell phone was an AT&T built into a briefcase, weighed about 20 pounds. Sounded like crap, expensive and heavy as hell. Maxwell Smart kind of stuff....



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