USB port problem

Pinnacleplumbing1 · May 19, 2017

Hey guys ... I have a 2016 ram 1500 cc Laramie... I'm having an issue with the USB port in top part of the center console... so if I have the cable plugged into it and then plug my phone in it doesn't work... but if I unplug from the console and re-plug it in , it will work... then when it is working, if I shut the truck off or disconnect the phone, when I get back in it won't work until I disconnect it from the USB port and re-plug it in.... anyone else have this issue?....any thoughts?... thanks in advance!

Ram Man · May 19, 2017

Yep I have that issue! Unplug-replug a few times until it works...
What I have found is if you start the truck with the cable UNPLUGGED, then plug it in, then plug phone in, it should connect right away.

BiGMERF · May 19, 2017

i have the same issue with my 17.. what idiot in quality control let this go by unnoticed.. it is super annoying

crash68 · May 19, 2017

IIRC, RamCares chimed in that it's a known problem with Apple phones/charge cables.

BiGMERF · May 19, 2017

crash68 said:
IIRC, RamCares chimed in that it's a known problem with Apple phones/charge cables.

i ask again, what incompetent inspector let this get past :roflsquared:

ericwudi0830 · May 19, 2017

Ram Man said:
Yep I have that issue! Unplug-replug a few times until it works...
What I have found is if you start the truck with the cable UNPLUGGED, then plug it in, then plug phone in, it should connect right away.

wow so it can only handle one connection in sequential order

clifford15 · May 20, 2017

I noticed this anomaly with my truck. I thought that I found documentation that there is a sequence of plugging cable to phone - cable to port. It is nowhere to be found now but I doubt it has anything to do with "quality control".

st8er · May 20, 2017

Try buying a higher quality / better charging cable. This fixed my issue.

Mud80 · May 22, 2017

Same issue here in my 2014, with an Apple brand charging cable. Frustrating

Ajax5 · Dec 22, 2020

st8er said:
Try buying a higher quality / better charging cable. This fixed my issue.

So, try a different Apple cable , or better off brand ?

CheechDogg.0n37s · Dec 24, 2020

I have the same problem but I have 2 usb sticks in there that I have for my music and from time to time the left side usb will spit out that there is no media found and I have to disconnect it and plug it back in to get it to read ... but I have noticed that this happens when I don't agree with the uconnect safety reminder and click ok before it goes away ...

USB port problem

Pinnacleplumbing1

Junior Member

Ram Man

Senior Member

BiGMERF

Senior Member

crash68

ACME product engineer

BiGMERF

Senior Member

ericwudi0830

Junior Member

clifford15

Senior Member

st8er

Member

Mud80

Member

Ajax5

Junior Member

CheechDogg.0n37s

Banned

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