On 03/02/ 17 I was web-surfing to find a Bank's Bullet for my 2016 Dodge Ram Ecodiesel. I found the “Bullet” with JEG’s Speed Equipment for $389.00 with no tax and free shipping. I was not !00% sure the part would work on my 2016 model Ecodiesel.
On 03/03/2017 I phoned Bank's Power to check if this Banks part number 66526 would work on my 2016 Dodge Ram. I spoke with a salesperson who was very surprised JEG’s could offer it for "so cheap". He put me on "hold" for several minutes and got back to me. This Bank's salesperson told me that JEG’s was getting rid of the "1st generation Bullets" and preparing for the sale of "2nd generation Bullets".
I asked the Banks salesperson what the difference was between the " 1st and 2nd generation Bullet" . The salesperson told me there was a 20% increase in overall performance. I asked the salesperson if I bought the "Bullet" directly from Banks, would I receive the "2nd generation Bullet". The salesperson told me "YES" and based on that, I purchased the "bullet" directly from Banks at a price of $449.00 plus 43.92 in tax, plus 30.83 in shipping for a total of $$134.45 more than JEG’S. Suspicious, I searched the forums and contacted other authorized Banks retailers who knew nothing of a "2nd generation bullet". Today, 03/06/17, I phoned Bank's Power and spoke with them about my order of the "2nd generation Bullet". I was told I was shipped the "1st generation “Bullet" and is no "2nd generation Bullet" for sale. Banks said there was a “2nd generation” in development but it has not been released for sale and there is no date of release.
That false representation convinced me I was purchasing a "2nd generation Bullet" when there are none available for sale. This fraudulent representation of their product by one of Banks Power sales staff, defrauded me of $134.45 more than the $389.00 total I could have paid to the other retailer for the exact same product. Banks did refund me the purchase price, but they very rude, casual, and non-nonchalant about the entire matter. Banks never apologized for the fraud, and did nothing to help me earn their trust. Initially, the Banks salesperson tried to dissuade me from purchasing from an outside vendor stating they would not warranty the Banks purchase. That rhetoric was later toned down to purchase "if purchased from a non-authorized" Banks dealer.
On 03/03/2017 I phoned Bank's Power to check if this Banks part number 66526 would work on my 2016 Dodge Ram. I spoke with a salesperson who was very surprised JEG’s could offer it for "so cheap". He put me on "hold" for several minutes and got back to me. This Bank's salesperson told me that JEG’s was getting rid of the "1st generation Bullets" and preparing for the sale of "2nd generation Bullets".
I asked the Banks salesperson what the difference was between the " 1st and 2nd generation Bullet" . The salesperson told me there was a 20% increase in overall performance. I asked the salesperson if I bought the "Bullet" directly from Banks, would I receive the "2nd generation Bullet". The salesperson told me "YES" and based on that, I purchased the "bullet" directly from Banks at a price of $449.00 plus 43.92 in tax, plus 30.83 in shipping for a total of $$134.45 more than JEG’S. Suspicious, I searched the forums and contacted other authorized Banks retailers who knew nothing of a "2nd generation bullet". Today, 03/06/17, I phoned Bank's Power and spoke with them about my order of the "2nd generation Bullet". I was told I was shipped the "1st generation “Bullet" and is no "2nd generation Bullet" for sale. Banks said there was a “2nd generation” in development but it has not been released for sale and there is no date of release.
That false representation convinced me I was purchasing a "2nd generation Bullet" when there are none available for sale. This fraudulent representation of their product by one of Banks Power sales staff, defrauded me of $134.45 more than the $389.00 total I could have paid to the other retailer for the exact same product. Banks did refund me the purchase price, but they very rude, casual, and non-nonchalant about the entire matter. Banks never apologized for the fraud, and did nothing to help me earn their trust. Initially, the Banks salesperson tried to dissuade me from purchasing from an outside vendor stating they would not warranty the Banks purchase. That rhetoric was later toned down to purchase "if purchased from a non-authorized" Banks dealer.
