Need help with SC advanced trans tuning

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OGsohcHondaLOVE

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So I am trying to tun the shift schedule but when I click on it it tells me to load a file or cancel. Loading a file doesn't work. What should I do?
 

HemiBabe

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Which superchips do you have?
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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This is what comes up when I hit the shift schedule button or any advanced trans button.

2013-04-04_15-58-09_179_zpsebc2ee1b.jpg
 

BlackedOutHemi

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Don't you have to buy Adv. Trans. Tuning separate on the SuperChips?
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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Yes it is already purchased or that button wouldn't be there.
 

Ramunit

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So you physically entered all the mph values for each TP for each gear into the vivid? You proceed to tune and this message is what you get?
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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No this isxwhat pops up instead of letting me enter the TP values.
 

Ramunit

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Is your truck currently tuned with a vivid canned tune?
 

Ramunit

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I must say I am a bit stumped on this one but I do recall seeing that particular screen shot you posted and it is for storing shift schedules, I believe you can store up to 14 different shift schedules and that is where you go to load one pre made schedule. All I can think of is there must be another way to enter the values initially. I will try to fool around with mine and see if I can come up with a solution in the next day or two.
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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Sweet. Thanks! I may give SC a call tomorrow. It does that on all of the custom tuning buttons for the new advanced trans features
 

Ramunit

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Giving SC a call tomorrow is a great idea.
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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Its weird. Damn thing keeps force closing like when I first tried the trans tune
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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So frustrating. All it will let me pick is superchips or stock. When I hit custom it goes to the screenshot I posted.
 
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OGsohcHondaLOVE

OGsohcHondaLOVE

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Well I talked to Superchips this morning. After spending about 30min on the phone, I was asked to send the pic that I had posted on here to them. They then gave me a claim # and said they would look into it. No call back and now they are closed. I


took it upon my self to go ahead and try updating the unit again and it said I had the latest version. From the store with the unit hooked up it says that I have everything installed.

Then I tried to return it to stock , which it did fine. Then I reinstalled the 91 octane tune and went to advanced, on shift schedule and the other 2 advanced trans options it had 3 selections, superchips, stock, and custom. When selecting custom on any of the 3 the screenshot that I posted would come up exactly the way it shows in the picture. So I selected superchips values for all 3 of the selections and pressed program.

Tried it a couple of times and at the end after it would say you are now programed with the 91 octane tune it would force close the vivid app.
 
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