14 Ram with 16 8.4 no volume

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Jake2544

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My truck came with a vp3 and I bought a 2016 vp4 for it. Couple days later it had no audio or volume. Disconnect the battery and it's good for another week. Did this several times now so the member on eBay sent me out another 2016 vp4. No volume on this one right from the start either, anyone install a 2016 vp4 with or without issues? Thanks
 

1500ram12

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It's mostly likely a compatibility issue. I believe cuylertech had a similar issue with a 2016 model. I'd try and find either a 2014 or 2015 model.
 

ogutierr66

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I am running a 16 vp4 on a 16 Ram that came with a vp2. I had to do a 4 speed fan to 7 speed conversion also. So far I had to disconnect battery also, but I think it was due to the uconnect cellular function that I hit during my setup. It was like the cell function did not want to give control back to the radio. Second time was when I did a radio reset to default to clear all my setting, after the GPS calibration screen the radio reboot, worked for about an hour and then froze until I disconnected the battery. Since then I have not touched the uconnect and reset the radio. I just got this radio last week, so I will keep you updated to see if I loose my sound.

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Jake2544

Jake2544

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It's mostly likely a compatibility issue. I believe cuylertech had a similar issue with a 2016 model. I'd try and find either a 2014 or 2015 model.

That's what I was afraid of, I wonder what had changed in the 2016 year that would cause the issue. I'm able to mute and unmute the radio through the volume knob but it won't show the volume level at all when I loose the audio.
 

1500ram12

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Probably just a software issue looking for a something it's not finding. I believe I've seen a few that used 16's in 16's without issues. I'd see if the seller has a a 2015 model. If you can't swap for one or get a refund you'll have luck selling it on here
 

Mpgrimm2

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My truck came with a vp3 and I bought a 2016 vp4 for it. Couple days later it had no audio or volume. Disconnect the battery and it's good for another week. Did this several times now so the member on eBay sent me out another 2016 vp4. No volume on this one right from the start either, anyone install a 2016 vp4 with or without issues? Thanks

I had a 2016 VP4 in my 2013 that had no audio also and couldn't access the settings menu at all. Bought it on ebay from Rags2Soles. Swapped it out with a 2014 RA4.
see post 131 here

Edit:
ogutierr66 had an different sw version on his than I did for some reason.

Do you mind posting the part number and firmware version of the VP4 NA radios you have gotten?
(Preferably in my thread )

I'm tracking this kind of info in my RA4 info thread (see signature).
INFO - 2013, 2014, 2015 8.4AN FW Notes (RA4/VP4 NA)

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Jake2544

Jake2544

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I had a 2016 VP4 in my 2013 that had no audio also and couldn't access the settings menu at all. Bought it on ebay from Rags2Soles. Swapped it out with a 2014 RA4.
see post 131 here

Edit:
ogutierr66 had an different sw version on his than I did for some reason.

Do you mind posting the part number and firmware version of the VP4 NA radios you have gotten?
(Preferably in my thread )

I'm tracking this kind of info in my RA4 info thread (see signature).
INFO - 2013, 2014, 2015 8.4AN FW Notes (RA4/VP4 NA)

Sent from my LG G4 on Tapatalk.
Thanks, sent you a Pm.
 

Mpgrimm2

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Thanks, sent you a Pm.

Got it.
I really think the 2016 PN's Oguttier66 and I had (what PN is yours?) can work if they have the correct SW version (vs a SW version from another Chrysler brand). Just don't know what that is yet until there is an update (uConnect site just says it's up to date).

Let us know how it goes and I may end up contacting NavRepair to see if they can clarify what the differences are between the 3 2016's we have had on the forum since the responses I have seen are in conflict with each other.
 
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Jake2544

Jake2544

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The first vp4 p/n is 68258671E software version 15.25.8
The second one that I just put in today is p/n 68258671AF system version 15.30.2 not sure why this one says system version and the first one says software version.
What I really find strange with my situation is why will it work for several days after disconnecting the battery, then all of a sudden have no audio until I disconnect the battery again. I'll keep you posted on this last one that I just installed , fingers crossed that it continues to work but I really have my dought since it initially did not work.
 

Mpgrimm2

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The 2016 RA4 I had problems with had v15.25.8 also. I doubt a higher version will fix the issue.

Oguttier66's 2016 RA4 had ... v 15.03.06

Edit: finally found his post..
2016 Ram 2500 Tradesman 6.7L Diesel w RA2 4 Speed .. converted with..

2016 RA4 NA Part 68258671AA with SW:15.03.6 with ATC Bezel

HVAC Controller :68105017AE (New Quirk parts)

Only issue is HVAC setting memory when starting up does not retain prior setting.

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Mpgrimm2

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Updated previous post

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Any updates Jake2544?

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Curious about this as well .
 
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Jake2544

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Yes I do, the second 2016 Vp4 worked about the same amount of time as the first, about two weeks and did the same thing. No audio and would not show the volume level. Sent that back for a new 2015 Vp4 and it's been working flawless for almost a month now. The only difference between the 15 and 16 is the ability to drop and drag the settings menu to the bottom and Siri, which didn't work for **** anyway. Now I'm dropping off my truck on Friday for a audio upgrade at the local stereo shop. They are adding the new Kicker IQ 1000.5 and a JL Audio stealth box, can't wait!
 

Mpgrimm2

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Sent that back for a new 2015 Vp4 and it's been working flawless for almost a month now.
Glad you finished the mod.

What was the PN & fw of the 2015 RA4 you ended up with?

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Mpgrimm2

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HU 68258671AE and 15.25.8

Came back to look at this before updating my RA4 FW thread and noticed that the PN you posted is actually for a 2016 RA4???

Any chance you can re-confirm what PN radio and FW you have installed from the dealer menu?
(hot + cold + Front Defrost)
 
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Jake2544

Jake2544

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Vp4

Came back to look at this before updating my RA4 FW thread and noticed that the PN you posted is actually for a 2016 RA4???

Any chance you can re-confirm what PN radio and FW you have installed from the dealer menu?
(hot + cold + Front Defrost)

Sorry, I stand corrected, that is the 2016 radio. I had taken so many pictures of the three different radios. The 2015 VP4 is 68238619AH and software version 15.17.5 . It has been working perfect without any problems up to this point.
 

Mpgrimm2

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Thanks for confirming. It was getting hard to keep track of everyone's status with the 2016 RA4's.

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