2016 Ram 1500 Cruise Control Issue

Packerbkd · Jun 27, 2016

I have a 2016 Ram 1500 Sport. It has a sporadic issue where the cruise control does not turn on. I took it to the dealer and they said that since the truck had no trouble codes, there was really nothing they could do. I was wondering if anyone else out there had a similar issue.

AustinB · Jun 27, 2016

You must have done something, or acted a certain way... To give them the idea that they could tell you that and you'd just walk out.

I guess it worked though lol... But that is absolute bs.

Had my buttons replaced under warranty.

At what point in time would you get error codes or a check engine light for fkin cruise control buttons?!

(Edit- ^ this is what I would have asked the dealership, not asking you.)

Hootbro · Jun 27, 2016

Find another dealership. The retard is strong with the one you just went to.

ExpressRules · Jun 27, 2016

Sounds like simply the switch is bad on an intermittent basis and since that wont throw a code the service department where you went can't or wont think about the obvious.

Packerbkd · Jun 28, 2016

Thanks for the replies. I called the dealership where I had originally purchased the truck. They are going to change out the switch for me this Friday without even seeing the truck or diddling around checking codes. I guess my local dealership has lost any of my future business.

Ram75 · Jun 28, 2016

I have a late 2015 Sport, mine has been doing the same thing.

fredansandy · Jun 28, 2016

I also have a late MY 2015 RAM with similar issues. It has only happened 3 times since I purchased the truck in January. All 3 times, the cruise control has turned off for no reason while travelling on the interstate. It just happened yesterday.

If it doesn't get worse, I probably will not make a special trip to the dealer for it.

14eco1500 · Jul 7, 2016

Mine does it too. I gotta hold my mouth just right for it to work.

Sent from my SAMSUNG-SM-G890A using Tapatalk

Packerbkd · Jul 7, 2016

Packerbkd said:
Thanks for the replies. I called the dealership where I had originally purchased the truck. They are going to change out the switch for me this Friday without even seeing the truck or diddling around checking codes. I guess my local dealership has lost any of my future business.

I took my truck back to the dealership that I purchased it from even though it is an hour away. They replaced the cruise control switch without question. It has worked perfectly ever since.

Ricks Ram · Jul 7, 2016

It's good that the other dealer took care of the issue. I would not go back to the other dealer. Its worh the hour drive to get good service. Unfortunately in many cases the Techs and the dealers seem completely uneducated and disinterested in trying to correct issues in these trucks. I have seen a lot of posts with people having similar issues as yours when going to dealers and getting the complete run around. It is sad. I think the biggest complaint about the Ram truck is not the truck itself is the horrible customer service and unqualified mechanics.

OriginUnknown · Jul 8, 2016

Just want to add that I had the same sporadic CC on/off functionality with my 13, but never resolved it. I have a 15 now that hasn't had the issue.

Tach_tech · Jul 10, 2016

AustinB said:
At what point in time would you get error codes or a check engine light for fkin cruise control buttons?!

That's not exactly correct.

Codes will absolutely be set for cruise control buttons. They won't set a CEL but if a button is stuck or sending weird signals it will most certainly a code will be set.

That being said faulty cruise switches are pretty common. If I was the tech working on his truck I would have just called the switch, seen it enough to not even think twice about replacing them.

AustinB · Jul 10, 2016

Very well. Impressive to me that the truck knows if a button is stuck.

soSincerious · Jul 10, 2016

cruise control needs to work with systems that monitor vehicle sensors and signals, it only makes sense that a code would be stored.

nissans operate the same way as tach_tech described. a code will be stored but SES / CEL will not illuminate.

to OP: a symptom cannot be diagnosed if it is not currently happening. but, as mentioned before, why not just throw the most common part at it. its under warranty ... why not!

Cruzrs · Apr 13, 2017

Cruise control issue

I have 14000 on my Ram the cruise control issue has popped up that when you push the on/off button nothing happens but I hit the cancel button and still nothing so I tried pushing and holding both set & resume together for a couple of seconds and let go then try the power button again it works fine WTH but it works

2016 Ram 1500 Cruise Control Issue

Packerbkd

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Hootbro

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Ram75

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14eco1500

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Ricks Ram

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