8.4 radio just installed not working!!!!

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Hootbro

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Well that sucks to here. Hopefully you can recover your money.
 

Mpgrimm2

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Cts

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Gonna hit up nav repair

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Mpgrimm2

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Gonna hit up nav repair

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Good luck. Austin will probably be your support contact over there and they tend to be reliable and fairly priced, but still won't be cheap most likely.

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Cts

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Calling them in the morning

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Buckeye2019

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It will all work out just keep us post on the out come.
 
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Will do

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jdsmyth71

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Man sorry to hear that, it sucks to get stiffed on something you pay your hard earned money for, hope its an easy fix.
 
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Apparently this is a 2013 model and being my truck is a 2014 it's not compatible with my truck

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Mpgrimm2

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Apparently this is a 2013 model and being my truck is a 2014 it's not compatible with my truck

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Uh. No. The radio is likely just broken.

I understand they want to install/sell the same model year as the truck, but many of us have installed different year radios in different year trucks.

I have a 2014 Ra4 in my 2013 truck. There are 2013 Ra4's in 2015 trucks.

Any 2013-2015 radio is known to work and 2016's with the right FW version seem to work also.

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I'm sending it in to Austin

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Mpgrimm2

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I'm sending it in to Austin

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If anyone can fix it, it's them.

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Buckeye2019

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They will fix it and once you get it in your truck you will feel a sigh of relief.
 
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If anyone can fix it, it's them.

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Spoke with him verbally and he confirmed that the radio was a 2013 and would not work with my year(2014). This came from both oeparts and Austin

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Mpgrimm2

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Spoke with him verbally and he confirmed that the radio was a 2013 and would not work with my year(2014). This came from both oeparts and Austin

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Yeah. I've spoke to him before too. They do a great job over there. But the folks here on the site seem to keep getting things to work that the experts keep telling us isn't compatible.

Let them fix it and then plug it in without that bezel and it's volume knob/T-harness to check it. It's possible that the bezel & harness may be bad and affected the radio originally. May want to send the bezel to them to verify its not defective if you plan on using it again vs a full 8.4 conversion. May be okay too.

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R.L.K.

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Apparently this is a 2013 model and being my truck is a 2014 it's not compatible with my truck

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LOL! who said that ?

I have a 14 Ram with a 2013 RA4 8.4 CA Canadian radio In my truck , works great with full functionality HVAC & volume control on an OEM single zone bezel with the conversion harness and HVAC module .

f89138dea07c84c2ebba23519bb077d1.jpg

392c5e4382a88b5b2dccc7bd000ce2ea.jpg

uploadfromtaptalk1464060164409.jpg
 

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R.L.K.

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Several have installed the RA4 8.4 CA 2013 radios in 13 + Ram's , are you sure they're not talking about the 4 speed hvac in 2013 as opposed to the 7 speed hvac in the 14 + trucks ?
 

Mpgrimm2

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There ya go CTS.
RLK there has the exact same 2013 Canadian radio in his 2014 express as you would have if the radio worked...

He even has. the exact same letter suffix at the end of the radio pn as you do
(68184965AG) ...

(Edit: Rotated RLK 's picture)
5f62729054de212583e8bb68ab0ae5c5.jpg

(Boom - Drops mic and walks away)

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R.L.K.

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Thanks for the picture rotation!
I hate the way my pics post now days
 
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