All Roads lead to TIPM, this covers all electrical problems!

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BenWH

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2015
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Hemi 5.7
Bought my Blue 2015 Ram 1500 5.7 V8, 8 spd, 4x4, 3.92 gear, Crew Cab short bed (5'8") everything from the frame up made of cheap plastic, Express truck in April 2015 in Fl at Daytona Dodge. Moved to Wa in 2016. Truck cost around $40k with a monthly like a second mortgage and never expected to have a problem with a brand new vehicle. I even bought the extended warranty. (I previously owned a 99 Dodge Dakota that rusted itself apart so much that I poured thousands of $$$$ into each year, so I was ready for a new vehicle that wouldn't see the inside of a service Dept except for oil changes for many years to come.) Then on 19Jan2017, I start the vehicle and it says service shifter. None of the lights on the shifter dial light up, so I'm stuck in a vehicle that starts but can't be driven. I Get a tow to the nearest dealership where they say it will take 2 weeks just to get to it since they are backed up. Thankfully they got to it the next day but found out that the TIPM fuse box and attached wiring harness had a white substance all over it and that it had corroded some of the wires to the point where they were frayed. At this point I was assigned a case manager from Chrysler who told me that this problem was not covered under warranty and that I should have washed my truck more. I don't even live in a place where they use salt since it doesn't freeze and I've only driven through MN once in the winter and of course I washed my truck regularly! The price to repair is $1200, NOT covered under warranty or insurance. I can't believe a less than 2-year-old vehicle with regular maintenance completed and less than 25,000 miles is already costing me more than 1k in repairs!!!
The TPIM covers most electrical problems in Rams and mine wasn't even listed under the average "lights going haywire" complaint. The picture clearly shows what a poor design and location the TIPM is in, with wire connections open to the elements. If anybody has had this repair/problem or had it covered under warranty, let me know how it went!


Not to self; Beating on steering wheel in anger will caus airbag deployment
 

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sawz

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ask him if it's common to wash the fuse holder block? I'm pretty sure you would find you should do just the opposite, keep it dry and free of water, protect it if you are cleaning the engine compartment etc.....
 

cptwing

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Is there any appeals process or does this ******** have the final say? Did you contact Ram cares on this site?
 

monteholic

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that's just B.S.!

they should warranty that no questions asked!
 

Mpgrimm2

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Hopefully @ramcares will stop by.

Sent from my non-flammable Galaxy S7!
 

baum

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even though its only the first issue i would get a lemon law attny involved. thats complete bs what they told you.
 

RamCares

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Bought my Blue 2015 Ram 1500 5.7 V8, 8 spd, 4x4, 3.92 gear, Crew Cab short bed (5'8") everything from the frame up made of cheap plastic, Express truck in April 2015 in Fl at Daytona Dodge. Moved to Wa in 2016. Truck cost around $40k with a monthly like a second mortgage and never expected to have a problem with a brand new vehicle. I even bought the extended warranty. (I previously owned a 99 Dodge Dakota that rusted itself apart so much that I poured thousands of $$$$ into each year, so I was ready for a new vehicle that wouldn't see the inside of a service Dept except for oil changes for many years to come.) Then on 19Jan2017, I start the vehicle and it says service shifter. None of the lights on the shifter dial light up, so I'm stuck in a vehicle that starts but can't be driven. I Get a tow to the nearest dealership where they say it will take 2 weeks just to get to it since they are backed up. Thankfully they got to it the next day but found out that the TIPM fuse box and attached wiring harness had a white substance all over it and that it had corroded some of the wires to the point where they were frayed. At this point I was assigned a case manager from Chrysler who told me that this problem was not covered under warranty and that I should have washed my truck more. I don't even live in a place where they use salt since it doesn't freeze and I've only driven through MN once in the winter and of course I washed my truck regularly! The price to repair is $1200, NOT covered under warranty or insurance. I can't believe a less than 2-year-old vehicle with regular maintenance completed and less than 25,000 miles is already costing me more than 1k in repairs!!!
The TPIM covers most electrical problems in Rams and mine wasn't even listed under the average "lights going haywire" complaint. The picture clearly shows what a poor design and location the TIPM is in, with wire connections open to the elements. If anybody has had this repair/problem or had it covered under warranty, let me know how it went!


Not to self; Beating on steering wheel in anger will caus airbag deployment

Hi BenWH,

Sorry to hear about this! Can you PM our page with your VIN? I'd like to look into this further for you.

Andrea
Ram Social Care Specialist
 

WilliamS

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Tampa FL
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Hemi 5.7
That service guy would still be in the ER from that kind of remark. I manager a dealership, if one of my writers would have said something like that to a customer I would have laid him out.

Squeaky wheel get the grease, keep calling Chrysler and moving up the ladder. This is where the internet is on your side. Instagram, Facebook, Google, and so on. Normally I dont go to social media and such, but in this case where everything leads to them you need to hold them to it. Ive seen cases where customers were in the fault for neglect and thied to harass social media till it backfires on them.

You are 100% in the right I would go for it. Who the heck cleans a fuse box!!!!
 

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