Bluetooth Issues

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dog1136

Junior Member
Joined
Apr 4, 2017
Posts
1
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Ram Year
2012
Engine
hemi 5.7
I have 2012 Ram 1500 with Alpine system. My Samsung Galaxy Note 5 will connect for music playback, but always gets interrupted, then plays as if in fast forward mode. The phone works fine on all other bluetooth devices. Is it possible the system needs a software update?
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,782
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1,513
Location
Michigan
Ram Year
n/a
Engine
n/a
I have 2012 Ram 1500 with Alpine system. My Samsung Galaxy Note 5 will connect for music playback, but always gets interrupted, then plays as if in fast forward mode. The phone works fine on all other bluetooth devices. Is it possible the system needs a software update?

Hi dog1136,

You can enter your VIN here to check for any software updates for your Uconnect system: https://www.driveuconnect.com/software-update/. Please let me know if you have any additional questions!

Andrea
Ram Social Care Specialist
 
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