Bluetooth shuts off whole system

JakeC132 · Jan 6, 2016

This issue just started happening two days ago. When my phone connects to the uconnect 5.0 system it re-boots the whole radio system. The whole screen goes black. The radio stops playing and it re-boots. It will do this every 3-5 minutes while i'm driving until I turn the Bluetooth off on my phone then it will stop re-booting. I have never had any issues connecting Bluetooth on my phone to the truck before two days ago. Has anyone else had this happen to them?

adurm · Jan 7, 2016

No experience with it, but I would suggest you reset your pairing. Make the truck forget the phone and vice versa. If there's a reset on the head unit, hit that too. After you write down all your settings.

Then re-pair. Just some thoughts.

JakeC132 · Jan 14, 2016

Update: I tried re-setting and that didn't work. I ended up taking the truck to the dealership and they said that there was a new update out for the u-connect system which fixed the problem.

cptwing · Jan 14, 2016

Jake what part of Malloyville are you in?

JakeC132 · Jan 16, 2016

I'm in Guilford, what about you?

mikegmi2 · Mar 8, 2016

This happened for the first time on my 8.4 this morning on the way to work...reboot once, then not again for the entire drive to work. I didn't shut off Bluetooth on my phone or anything like that...it just did the radio reboot once and that was it. Perhaps I will take to dealer soon to check for updates on the 8.4.

RamCares · Mar 9, 2016

You can check to see if your system needs a Uconnect update by entering your VIN at https://www.driveuconnect.com/software-update/

clifford15 · Mar 9, 2016

Is there some place to find out what "UCONNECT® 5.0_MY15_RA2C_RJ2C_RG2_PNET_15_12_5__07_03_05" actually fixes? Or is there a way to find out the current software version?
While my system seems to be working fine with my nearly 5 year old iPhone 4s the day will come soon when I will be forced to get a new(er) one. Thus the update may be necessary. Thank you for any information.

Bluetooth shuts off whole system

JakeC132

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adurm

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JakeC132

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cptwing

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JakeC132

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mikegmi2

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RamCares

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clifford15

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