comfort system setting will not turn off. and heated seat wont turn on with autostart

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

doug2013

Senior Member
Joined
May 30, 2016
Posts
146
Reaction score
34
Location
Georgia
Ram Year
2009 Dodge Ram 1500 Laramie
Engine
Hemi 5.7
the system comfort setting will not turn off in my truck no matter what its always on. has anyone had this issue or fixed this no matter what setting i turn off and on it always pops back on all the fuses are fine no bad relays or grounds. the reason i want it off is because when i auto start my truck the heated seat does not turn on. i have to turn the truck off open the door and restart my truck for it to turn back on and then its fine. anyone know what going on here ? im out of ideas and cannot find a single thing on this.
 
Last edited:

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,783
Reaction score
1,516
Location
Michigan
Ram Year
n/a
Engine
n/a
the system comfort setting will not turn off in my truck no matter what its always on. has anyone had this issue or fixed this no matter what setting i turn off and on it always pops back on all the fuses are fine no bad relays or grounds. the reason i want it off is because when i auto start my truck the heated seat does not turn on. i have to turn the truck off open the door and restart my truck for it to turn back on and then its fine. anyone know what going on here ? im out of ideas and cannot find a single thing on this.

Hi doug2013,
I did some research into the function you are referring to, and located the following information in the Owner’s Manual:
“The Remote Start Comfort System can be activated and deactivated through the Electronic Vehicle Information Center (EVIC).” Pg 28
“Remote Start Comfort Sys. When this feature is selected and the remote start is activated, the heated steering wheel and driver heated seat features will automatically turn on in cold weather. In warm weather, the driver vented seat feature will automatically turn on when the remote start is activated. These features will stay on through the duration of remote start or until the key is turned to RUN. To make your selection, press and release the SELECT button until a check-mark appears next to the feature showing the system has been activated or the check-mark is removed, showing the system has been deactivated.” Pg 260
If this information is not applicable, please feel free to reach out and I am happy to assist you in scheduling an appointment at a certified dealership for service.

Anna
RamCares Social Media Specialist
 
OP
OP
doug2013

doug2013

Senior Member
Joined
May 30, 2016
Posts
146
Reaction score
34
Location
Georgia
Ram Year
2009 Dodge Ram 1500 Laramie
Engine
Hemi 5.7
the heated seat does not come on with remote start. the heated seat only the steering wheel does. if i put the key in the ignition and then push the heated seat button it lights up for about 3 seconds then shuts off no matter how many times i push.
 

FuzzyOne

Junior Member
Joined
Jul 7, 2015
Posts
17
Reaction score
8
Ram Year
2015
Engine
Hemi 5.7
I just picked my truck up being repaired today, but I had a slightly different problem. My seats and steering wheel would click off after a few seconds and not work at all. When I dropped it off, the advisor said there is a software update for a problem related to the comfort settings. However, since both of mine would click off, he wasn't sure. They ended up replacing a "clock spring" and doing a software update. He said it was a common issue.

Maybe your issue is software related?

Sent from my SM-N900V using Tapatalk
 

02blkram47

Senior Member
Joined
Oct 19, 2011
Posts
1,147
Reaction score
138
Location
Lebanon, NH
Ram Year
2018 Ram 1500 Limited
Engine
5.7 Hemi
I'm having a very similar issue to this. Heated steering wheel comes on no problem but the heated seat week not. If I push the button it lights up for a few seconds and then shuts off. Is this software update free?

Sent from my XT1635-01 using Tapatalk
 

FuzzyOne

Junior Member
Joined
Jul 7, 2015
Posts
17
Reaction score
8
Ram Year
2015
Engine
Hemi 5.7
Mine was under warranty so I don't know. The clock spring was actually a TSB.

Sent from my SM-N900V using Tapatalk
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,783
Reaction score
1,516
Location
Michigan
Ram Year
n/a
Engine
n/a
I'm having a very similar issue to this. Heated steering wheel comes on no problem but the heated seat week not. If I push the button it lights up for a few seconds and then shuts off. Is this software update free?

Sent from my XT1635-01 using Tapatalk

Hi 02blkram47,

Updates that are included in a technical service bulletin are covered under the basic 3 year/36K mile warranty. After that point, the dealership may charge for any updates performed.

Kori
Ram Social Care Specialist
 
Top