Customtronix and OTA UConnect Update

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myoung84

Senior Member
Joined
Dec 2, 2010
Posts
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Location
Tulsa, OK
Ram Year
2012 Power Wagon
Engine
Hemi 5.7L
Need some help with this, might be screwed for now. I have the Customtronix Bronze on my truck with 8.4AN. Since they rolled out the OTA update, I'm getting the popup on my truck a million times a day. I've emailed Magnus at Customtronix and they don't have an update yet to fix this.

In a effort to get rid of the annoying prompt I tried letting it update. Gets partially through the install and just reboots without installing. Then I tried to download the update manually from the UConnect site. When I try to update with USB drive, I get Authentication Failed.

Is anyone else dealing with this right now?
 

boomer632

Senior Member
Joined
Jan 31, 2017
Posts
153
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45
Ram Year
2013
Engine
5.7
I've got the gold+ installed. I haven't got the prompt to update yet. I did speak with him about it tho. He said that they were in the testing phase of their version of the update. That was about a month ago. Not quite sure I believe that. Anyways he was very clear that if you do the Uconnect update, your Customtronix software will no longer work. He said Uconnect closed the door that is used to get into the software to modify it.
 
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