Factory alarm broken??

andysam · Feb 27, 2017

So, i just bought a new 2016 2500 with the 6.4 and the Big Horn edition. I have the 8.4" Uconnect with nav and the whole 9 yards. I set it up online so that I will receive a text message when the alarm goes off. I tried to test it, but I cant get the alarm to go off. Over the phone the dealer told me to roll the windows down, lock the truck, wait 5 minutes, then reach inside the truck and open the door, the alarm should go off. But the alarm doesnt go off. Is the alarm broken, or not enabled, or what?

Thanks,

baum · Feb 28, 2017

how did you lock the truck? reason i ask is on some cars you need to hit the lock button on the fob 2x to turn on the alarm. i have not tried it on my '15 but in the past that is how it was.

RamCares · Mar 1, 2017

andysam said:
So, i just bought a new 2016 2500 with the 6.4 and the Big Horn edition. I have the 8.4" Uconnect with nav and the whole 9 yards. I set it up online so that I will receive a text message when the alarm goes off. I tried to test it, but I cant get the alarm to go off. Over the phone the dealer told me to roll the windows down, lock the truck, wait 5 minutes, then reach inside the truck and open the door, the alarm should go off. But the alarm doesnt go off. Is the alarm broken, or not enabled, or what?

Thanks,

Hi andysam,

If you decide to visit your local dealership for further diagnosis I'd be happy to follow up with them for you if needed. Just PM our page with your VIN and let me know!

Andrea
Ram Social Care Specialist

3 RAMS · Mar 12, 2019

Having same issues how did they resolve it thanks in advance.

stimpy433 · Mar 12, 2019

It may not be enabled, I know on my Challenger it wasn't... the red light would flash but no alarm til I had the dealership activate it.

JB1 · Mar 12, 2019

I had to enable mine with AlfaOBD

https://www.ramforum.com/threads/alfaobd.123982/page-402

RamCares · Mar 14, 2019

3 RAMS said:
Having same issues how did they resolve it thanks in advance.

Hi 3 RAMS,
We understand why this may be frustrating. We suggest having your dealer address this. You may also contact us via private message if you would like any additional assistance!
Lydia
Ram Social Care Specialist

Factory alarm broken??

andysam

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baum

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RamCares

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3 RAMS

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stimpy433

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JB1

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RamCares

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