Gps issue

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rob.stack1

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Jul 25, 2017
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Ram Year
2014
Engine
Hemi 5.7
I just purchased a 2014 ram 1500 that has the unconnect system in it. I live in NY and when I use the gps feature it says I'm in Canada. I called uconnect and they said that's where the truck was originally calibrated. Is there a way I can fix this or should I bring it to the dealership?
 

RamCares

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Michigan
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I just purchased a 2014 ram 1500 that has the unconnect system in it. I live in NY and when I use the gps feature it says I'm in Canada. I called uconnect and they said that's where the truck was originally calibrated. Is there a way I can fix this or should I bring it to the dealership?

Hi Rob.stack1,

I’m so sorry to hear you’re having trouble with your Uconnect system. Please feel free to PM us with your VIN and I can look into this further for you.

Alison
Ram Social Care Specialist
 

goldtr8

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Dec 25, 2016
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Ram Year
2013
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Hemi 5.7
Is your system finding satellites? When you get to the where are you screen you can hit the gps button and it shows how many are connected.
 

BossHogg

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Oakland Township, Michigan
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2015
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6.7L Cummins
I just purchased a 2014 ram 1500 that has the unconnect system in it. I live in NY and when I use the gps feature it says I'm in Canada. I called uconnect and they said that's where the truck was originally calibrated. Is there a way I can fix this or should I bring it to the dealership?

At first, my GPS thought I was in Texas and mine was built in Michigan. After a few reflashes, the GPS now locates me correctly based on the GPS signals.
 

GatoCatSA

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Jul 28, 2019
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Kansas City
Ram Year
2016
Engine
3.0 EcoDiesel
Please help... I recently upgraded my 2016 8.4 radio with GPS to a new 2018 8.4 with navigation. Everything is working as intended except the GPS is roughly 400 yards off. When I drive on a high way it places me in the field next to the road and forever wants me to 'proceed to the route'. I've called Uconnect support who informed me to drive 5x times counter clock wise, turn off truck and open door for 5 mins. That did not work. I then disconnect truck's battery for 2 hours and reconnected in the hope to force a restart of the radio, that also did not work. Any ideas?
 
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