Hands free and Radio issues

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MetalSlinger5

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Jan 18, 2016
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Ram Year
2013
Engine
hemi 5.7
I recently purchased a used 2013 ram 1500 lonestar edition. I am very pleased with the truck however there seems to be a couple technical issues.

The presets for the radio seem to reset after the truck is shut off and return what they were preset to before I reprogrammed them.

The "hands free" system when I try to use it, by pressing the button on the steering wheel, activates the system, but a message appears on the display on the dash, "hands free system loading, please wait" but nothing ever happens.

any help would be greatly appreciated.

Tim
 

Avgas

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Ram Year
2015 Express
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3.6 Pentastar
Sounds like a software bug on the radio unit. Which unit do you have 5.0 or 8.4?
A software update might solve your problem.
 
OP
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M

MetalSlinger5

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Thanks for the reply,

How do I tell what version I have?

Is there a way I can do the update or is this a dealer only thing?

Thanks for your help
 

Ricks Ram

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You can update it yourself if you go to the Uconnect website and enter your Vin#. You can download it into a USB stick and install it by plugging the USB stick into the slot inside the console. You can see what version firmware you have by going into your settings and scrolling to system information.
 

Low_Sky

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Not sure if your truck has this feature or not, but the previous owner's radio presets may be matched to your key fob, and you're reverting to those presets every time you unlock the truck with the fob.


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SitKneelBend

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Not sure if your truck has this feature or not, but the previous owner's radio presets may be matched to your key fob, and you're reverting to those presets every time you unlock the truck with the fob.


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Wow, that's handy to know. Is that just on the keyless push to start trucks?

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