help 8.4 will not produce sound

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big john 02

Senior Member
Joined
Dec 14, 2014
Posts
309
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32
Ram Year
2014
Engine
5.7
Ok guys like it says i don't know what happened but my 8.4 connect system is no longer putting out sound,all the other functions still work just fine but no sound on anything. I did install this after I bought the truck and since then have gone back to the small stocker unit( which works fine). does anyone have any idea as to why the 8.4 just stopped working? my truck is a 2014 2500 cummins
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,782
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Location
Michigan
Ram Year
n/a
Engine
n/a
Ok guys like it says i don't know what happened but my 8.4 connect system is no longer putting out sound,all the other functions still work just fine but no sound on anything. I did install this after I bought the truck and since then have gone back to the small stocker unit( which works fine). does anyone have any idea as to why the 8.4 just stopped working? my truck is a 2014 2500 cummins

Hi big john 02,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.

Andrea
Ram Social Care Specialist
 
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