POS radio

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blackram1979

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2014
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hemi
I have a 2014 2500 with the 8.4 uconnet nav radio the problem I'm having is the radio cuts out in any mode (Radio, surius,aux) the dealer already replaced the radio 4 times and the amp once I've come to the conclusion they don't have a clue what the problem is. Has anyone had the same problem if so was it fixed and how ?
 

Etroze86

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Grand Forks ND
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2011
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5.7 Hemi
That's interesting, what kind of cutting out is happening? like screen completely shutting off or just sound?
 

Jared4.7

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2017 Bighorn CC
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There's an update for the amp that just came out. Try that yet?

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blackram1979

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Just the sound it can last 2 sec up to10 sec
 
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blackram1979

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I have not tried the amp update I will have to look in to that
 

ramd

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Has any one figured out why you're radio was cutting out? Mine just started to turn all the way off and then comes back on. It does it a lot sometimes and then it will work fine the other times.


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RamCares

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Has any one figured out why you're radio was cutting out? Mine just started to turn all the way off and then comes back on. It does it a lot sometimes and then it will work fine the other times.


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Has this been addressed at all by your dealership?

Kori
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ramd

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2015
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6.7
Yup. The first radio I had would get stuck on the back up camera and turn off so I had it changed by the dealer then the second radio worked great then out of the blue it started to shut off


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RamCares

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Yup. The first radio I had would get stuck on the back up camera and turn off so I had it changed by the dealer then the second radio worked great then out of the blue it started to shut off


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Have they had a chance to diagnose this new occurrence?

Kori
Ram Social Care Specialist
 

ramd

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No. They said the programming then it was the radio so they changed it. I haven't had time to go to the dealer and leave my truck there


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wutech

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SE WI
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2016
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Hemi 5.7
I have heard the repeated 8.4 problems can be due to bad grounds? A bad ground on the trucks electrical messes with the software running the computer in your dash, fix the ground problem goes away, problem is finding the ground issue.
 

mitey22

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Georgia
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2017
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Hemi 5.7
subscribed...my 2017 has gone out a few times all of them while listening to satellite radio and I thought it was an xm problem. now im wondering
 
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