Premium cluster options

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OP
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So used my coupon, and they told me that trailer gain, battery voltage, and total time is an option, and not available for my truck... Okay, dont care really... BUT they also told me that coolant and oil temp should be the exact same.... im like ahhh no, oil should be 210-230, coolant should be 197-203 and tranny should be 140-160... ANY there should be oil PSI on that gauge chart aswell...

They were like there would be a CEL if there was no oil PSI, im like it, its just not displaying.... I really am at a loss, they said nothing is wrong with it....

Not to add, but even the side gauges, oil reads 0! doesnt even move....

Does anyone know what might be up?
 
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So they called and said nothing is wrong with the cluster... Im so sick of the BS this dealership sends me through
 

Hootbro

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So they called and said nothing is wrong with the cluster... Im so sick of the BS this dealership sends me through

Start going up the food chain then. Call Customer Care and lodge an inquiry to your issue.

You are really the only 4.7 owner I have heard of and the premium cluster. I know 2013 was the last year for the 4.7 and the first year for the new clusters. Beginning to wonder if that was even suppose to be a compatible configuration of a premium cluster and the 4.7 motor?
 
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So, I took my cluster out and plugged into my friends truck and worked with everything, so definitely a truck thing, idk if it's a sales code issue or what...
Cluster in my truck:

c2c722abac2be7dd5cb101eae3770dcf.jpg

Same Cluster in friends truck

c8a8ec8a5a0f6124dfd625e0b6a343ab.jpg

His truck is 2014

His cluster in my truck.
542bc87cc432ffe5248f2a65b396ac46.jpg
6abce698fdf85df22dd8711591f5bbaa.jpg
 
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SitKneelBend

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So, I took my cluster out and plugged into my friends truck and worked with everything, so definitely a truck thing, idk if it's a sales code issue or what...
Cluster in my truck:

c2c722abac2be7dd5cb101eae3770dcf.jpg

Same Cluster in friends truck

c8a8ec8a5a0f6124dfd625e0b6a343ab.jpg

His truck is a 5.7 2014

His cluster in my truck.
542bc87cc432ffe5248f2a65b396ac46.jpg
6abce698fdf85df22dd8711591f5bbaa.jpg
This is good for folks to know. I'm sure you can sell it...

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OP
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Haha why sell it, cluster ain't the issue... Truck is


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jackblackjeet

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I have a premium cluster and I was watching some YouTube videos, and I realized i don't have a lot f the functions.

I don't have oil psi, battery voltage, battery page, a total hour just idle running.

Also can't figure the oil temp issue. Oil temp and coolant temp are exact same.

Feel like I'm missing half of the options any guidance would perfect.

Like if I need to get it reflashed

I'm confused then...

Sent from my HTC One M9 using Tapatalk

Oil PSI is most obvious to see that it's missing in his pictures.
 
OP
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I'm confused then...

Sent from my HTC One M9 using Tapatalk


So in those pictures the premium cluster is mine, but in two different trucks, so there a miscommunications between the truck ECU or PCM and it's not talking to cluster... So I need to find out if I need to add a sales code or just not compatible for truck


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SitKneelBend

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Ohhhh...I was looking for a null reading

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OP
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Oil PSI is most obvious to see that it's missing in his pictures.


The oil psi for some reason doesn't work in my truck, or oil temp, if you see in the first pic, oil temp and coolant Temp are the exact same and the oil temp gauge doesn't work, reads 0

But in the other pic with p cluster, all options are there and gauge is there with accurate reading


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OP
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I'm guessing it needs to be reflashed and according to the dealer ship my truck came with JA6 which is the premium cluster according to parts dealer...

But these are the sales codes that I'm going to try and research

I think it may need a flash with JAV OR JAT?

On the second image it maybe could be LAD, LAR, or LAT LAZ

NOt sure what I may need but those seems like they'll work? How can I check to see what truck has already on it?
82d8b8fda158fb43b74ab673f05a5862.jpg

3f8e980243e9298450655003aaaef01d.jpg




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Hootbro

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Did the truck come from the factory with the premium cluster or is this something you swapped in after the fact?
 

cptwing

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I am wondering why you think you need a flash for the premium cluster? Both the cheap and premium cluster display the oil temp and oil pressure in the evic. Maybe I am looking at this wrong but I do not see them shown on your truck with either evic installed

My truck came with the cheap cluster but it would display both temp and pressure for the oil in the Evic. After I upgraded (no flashes) it still displays them.
I am thinking possibly old school bad sending unit, defective wiring or connection. 99.9% of the time I would call BS on what the dealership told you. But this is Fiat, who is certainly capable of designing and building a vehicle and ommiting the necessary wiring, programming, modules or sensors so that it does not display as it is suppose to.

Just my 02
 
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OP
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To hootbro according to dealer it came with the truck, I'm third owner. But a rental company owned it before and a chick who owned it for 6 months...

To cptwig I have no idea why else it would be not displaying... The cheap cluster in my post is my friends cluster in my truck... If there was a bad sending unit wouldn't the cel be on?

I am at a complete loss and extremely frustrated



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RamCares

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Can you PM me your VIN and a little more detail on the specific information you are looking for?
 
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So i got off the phone with Chrysler corporate, and the guy said, when enterprise ordered your truck they omitted those features. So its missing the sales codes for those gauges. So i said well can i add the sales code to the truck and have it work. He was telling me a sales code is not a program code, and nothing can be done with this code.

Then i was like well when i added my mirrors and my foglights, i needed a sales code to program them.

He went on to tell me, that they can program them but its not a factory option.

According to my dealer, once they were flashed with the sales code, the options are now added to my build sheet.

I asked the guy, look into this and get those sales codes for me.

He is trying to tell me that sales codes cant just be added to the truck, it only comes from the factory.

Is this correct, or if i get these codes, i can then go to the dealer and add these codes to flash the truck and get the correct information? I asked him if it was a wiring thing, and he said no, its a computer thing
 
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