You may want to Pm member... RamCares ... (actual customer service rep) about this problem. She has been involved in the other brake controller problem thread.
A thorough investigation has been launched for this concern. Testing is underway and we are awaiting conclusive results. These processes take time. We appreciate your continued patience in this matter. As I previously stated, I will update this thread when information is made available.
If the dealer can't get anywhere with it they should be opening a "STAR" case to get their super Star techs involved. They should be able to give you the Star case number if they do.
Otherwise you might want to consider a different dealership if one is nearby, but contact RAM customer service's 800 number and the forum Rep also.
Adding the brake module should not be creating this kind of problem.
PS:
- Are the metric units only being displayed on the ra3 or is it also on the instrument panel.
- have they tried to reset the radio yet from the dealer/engineering menu?
* Dealer Mode (Use this to identify your Radio's P/N and S/N !)
......... Hold Hot+Cold+Front defrost buttons for 5 seconds
* Engineering Mode
........ Hold Hot+cold buttons for 5 seconds
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