uconnect App Has a Different Truck Pictured Now!

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moonshinexxx

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Hey Guys,

When I started my truck via the uconnect app this morning the truck pictured on the screen was a red/black crew cab vs. the usual all silver megacab (my truck) that has been on the app since I installed it in Oct. ’16 when the truck was new on the lot.

Curious, I logged in via my PC and it shows the correct silver MC, but the app is still showing the wrong truck! I removed and then reloaded the app onto my phone (iPhone 7 Plus if that matters) and the same red/black CC is still showing…

I fully understand that this is a true 1st World problem, and that I have bigger things to worry about, but I thought I’d ask!
 

init6

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I never noticed. Ever. Then again, I so poor I cant afford to pay attention. So there's that.
 

OnSale

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Hey Guys,

When I started my truck via the uconnect app this morning the truck pictured on the screen was a red/black crew cab vs. the usual all silver megacab (my truck) that has been on the app since I installed it in Oct. ’16 when the truck was new on the lot.

Curious, I logged in via my PC and it shows the correct silver MC, but the app is still showing the wrong truck! I removed and then reloaded the app onto my phone (iPhone 7 Plus if that matters) and the same red/black CC is still showing…

I fully understand that this is a true 1st World problem, and that I have bigger things to worry about, but I thought I’d ask!
I had a similar issue with the Mopar app and Mopar.com showing my 2012 Ram 1500 ST Reg Cab as a 2012 Ram 4500/5500 chassis cab truck.

RamCares looked into it and they are updating and redesigning the apps and website so she said the database is a lil funky right now.

Mine finally got straightened out. So just give it a few days and if it doesnt fix itself, PM RamCares.

Sent from my LGLS775 using Tapatalk
 
OP
OP
moonshinexxx

moonshinexxx

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I had a similar issue with the Mopar app and Mopar.com showing my 2012 Ram 1500 ST Reg Cab as a 2012 Ram 4500/5500 chassis cab truck.

RamCares looked into it and they are updating and redesigning the apps and website so she said the database is a lil funky right now.

Mine finally got straightened out. So just give it a few days and if it doesnt fix itself, PM RamCares.

Sent from my LGLS775 using Tapatalk

^THIS; I got an email from FCA's "App Notification Group" stating the same.
 

RamCares

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^THIS; I got an email from FCA's "App Notification Group" stating the same.

Hi moonshinexxx,

Like OnSale said, if the issue doesn't resolve itself soon please don't hesitate to reach out!

Andrea
Ram Social Care Specialist
 

hunter99

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Mine's never been right in the three years I have had the truck. Still shows a crew cab laramie.
 
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