Uconnect Issues

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DailyRam

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So i have a 2014 Ram with the 5" display headunit. The call functions all work fine. But the text function has Alzheimers.
If i completely delete my phone (Samsung Galaxy S6) and re-pair it via bluetooth, all of the functions work for the most part. Calls are good, but text messages only work if it's a standard text, i've never been able to get it to work with group texts. If i park and turn off the truck, like when i go to work, and come back to it and get in, the voice will still work but it'***** or miss if it will update my texts. Eventually (over a day or so) i lose all text function, and it grays out the text message box and says something to the effect of not supporting text for my phone model and to go to some website.
Is there anyone else that has had these problems? If so, how did you fix it or work around it? i hate having to pair my phone manually every time i go on a trip just so the text function works.
 

RamCares

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So i have a 2014 Ram with the 5" display headunit. The call functions all work fine. But the text function has Alzheimers.
If i completely delete my phone (Samsung Galaxy S6) and re-pair it via bluetooth, all of the functions work for the most part. Calls are good, but text messages only work if it's a standard text, i've never been able to get it to work with group texts. If i park and turn off the truck, like when i go to work, and come back to it and get in, the voice will still work but it'***** or miss if it will update my texts. Eventually (over a day or so) i lose all text function, and it grays out the text message box and says something to the effect of not supporting text for my phone model and to go to some website.
Is there anyone else that has had these problems? If so, how did you fix it or work around it? i hate having to pair my phone manually every time i go on a trip just so the text function works.

Hi DailyRam,

Have you checked Uconnect® | Select your Vehicle to confirm your phone is compatible? Sometimes different phone system levels are not compatible and may cause errors, so that could be what you're experiencing.

Kori
Ram Social Care Specialist
 
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DailyRam

DailyRam

Senior Member
Joined
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Posts
360
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Location
North Carolina
Ram Year
2014
Engine
5.7L Hemi
i did look into that and found it lacking. They are saying the radio is compatible with phones that are 3 series behind the present phones.
My phone is by no means state of the art. It's a Galaxy S6 that's a few years old, but the truck is only a few years old, and i don't think it supports anything past a Galaxy S4. The part that gets me is that it works some times, and then stops. You'd think there would be a patch or update that could fix this.
 

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