weird audio clipping with USB

Dryates · Jun 12, 2017

So my 2014 ram 1500 4x4 with the uConnect 5.0/RA2 has this weird clipping noise when playing my ipod though the USB. Now, it is only with the usb and it isn't constant, and seems to be at random times when a song is played, and sometimes doesn't happen at all. The ipod cord and ipod were used in my last car/radio setup and i did not have this. Any thoughts on what it could be, or maybe a fix? The noise is short and high pitched clipping type noise.

UnsatFC · Jun 12, 2017

I purchased a RA2 Radio and it had this issue...sold it on eBay with known issue and was able to buy another from a member on the forum and no longer have the issue.

MADDOG · Jun 12, 2017

Some of the head unit USB inputs have a clocking issue - aka jitter - and require an update.

What head unit do you have?

Dryates · Jun 12, 2017

Connect 5.0 ra2

RamCares · Jun 13, 2017

Dryates said:
So my 2014 ram 1500 4x4 with the uConnect 5.0/RA2 has this weird clipping noise when playing my ipod though the USB. Now, it is only with the usb and it isn't constant, and seems to be at random times when a song is played, and sometimes doesn't happen at all. The ipod cord and ipod were used in my last car/radio setup and i did not have this. Any thoughts on what it could be, or maybe a fix? The noise is short and high pitched clipping type noise.

Hi Dryates,

Sorry to hear about this! We would recommend entering your VIN here to see if there are any software updates for your Uconnect system:https://www.driveuconnect.com/software-update/. We would also recommend trying a certified Apple USB cord if you aren't using one already.

Andrea
Ram Social Care Specialist

Dryates · Jun 13, 2017

ramcares said:
Hi Dryates,

Sorry to hear about this! We would recommend entering your VIN here to see if there are any software updates for your Uconnect system:https://www.driveuconnect.com/software-update/. We would also recommend trying a certified Apple USB cord if you aren't using one already.

Andrea
Ram Social Care Specialist

It is an apple cord and apple ipod. I used this exact cord and ipod in my last car/radio and did not have this clipping. I think im going to try a USB drive with music to see if it does it with that also. If it does, i would assume that it is either the radio or the USB in the truck. The Aux port does not do this, nor the bluetooth or the radio itself, only with the ipod on USB.

weird audio clipping with USB

Dryates

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UnsatFC

Active duty NAVY

MADDOG

Out Exploring Arizona

Dryates

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RamCares

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