RV Trax
Junior Member
- Joined
- Jun 29, 2016
- Posts
- 5
- Reaction score
- 1
- Location
- Panama City Beach, Florida
- Ram Year
- 2015
- Engine
- 6.7 Cummins Diesel
I purchased a new 2015 Ram 3500 4x4 Dually diesel in November. It has been trouble free untill it approached 12,000 miles. Check engine light on and brought to dealer. Said the Particulate filter (Soot Cooker) had to ber replaced. Left me stranded in Jacksonville for 5 days. Chrysler Customer care said the would allow a 35 dollar a day rental. (Pay for a Yugo) and i have a $70,000 truck. That is what you call Customer care. Dealer eliminated a pressure sensor and a ammonia sensor and reflashed the computer. Got 633 miles out of a tank on 24 Gals of fuel and the Blue Def gauge did not move. 26 plus miles per gallon was unbelievable including pulling a trailer for 200 of those miles. Previous milage was 13 MPG pulling a12,000 Lb. trailer around town and 21 MPG unloaded highway with 3.73 Gears. That was was week and a half ago. Blue DEF has stayed on full for 864 miles. Back in Panama City. Sitting at a traffic light and DEF gauge starts going down immediately to a 1/4 level. Went two blocks and the level went to empty and the low soot cooker light came on. Shut off and now it is in the limp mode. Poured in 2.5 gals of def. In less than 5 minutes it dropped back to empty. No visible signs of leakage. Towing to the dealer tomorrow morning. Hope Chrysler customer care steps up to supply me with truck for my business. Cummins engine runs great but the emissions seem gterrible. Starting to miss my 7.3 Ford with over 300,000 trouble free miles Will let you know what they find.
