Ok I am getting quite frustrated with my '15 RAM Big Horn and the dealership. Since October '16 I have been getting this stupid code every month. First time the dealer flashed an update... Came back a week later! took it back in and they replaced the ESIM. Good to go...for 2 weeks then it came back. Back in the shop, tech told SA that the gasket rolled and they fixed it, that was January 30ish.
IT CAME BACK ON YESTERDAY!
So I took it back in and asked to elevate this to the Service Manager. My SA (who has taken very good care of me btw), explained the situation and brought her over. I calmly voiced my frustration with this ongoing issue to the SM. She then trys to explain that many things could cause this including software updates from Dodge. I said that I know that many things can cause this but on a 1.5 yr old ram I should not have to deal with this every month....
It felt like all the SM was doing was giving me excuses not making me feel confident that the issue will be resoved FOR GOOD!
Sorry for the long post, just wanted to VENT a little.
IT CAME BACK ON YESTERDAY!
So I took it back in and asked to elevate this to the Service Manager. My SA (who has taken very good care of me btw), explained the situation and brought her over. I calmly voiced my frustration with this ongoing issue to the SM. She then trys to explain that many things could cause this including software updates from Dodge. I said that I know that many things can cause this but on a 1.5 yr old ram I should not have to deal with this every month....
It felt like all the SM was doing was giving me excuses not making me feel confident that the issue will be resoved FOR GOOD!
Sorry for the long post, just wanted to VENT a little.