Dash Instruments go blank

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CPonyGo

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Apr 13, 2016
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Ram Year
2013
Engine
5.7
First-newbie to the Ram-I have a 2013 5.7 Quad cab 4x4 20xxx miles. The dash lights all go blank for a few seconds as I am driving then pop back up! Just today it happened 3 times. When I talk to the service techs since its still under warranty all I get is a deer in the head light look! So I finally got it on video and will be going back soon. My warranty will be up by October so I am trying to get some issues fixed. tia Andy
 

Ricks Ram

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2014
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Hemi 5.7
I have heard of some of the early premium clusters having issues similar to that. Just be happy it's under warranty. They will have to address it now that you got it on video. It helps alot in cases like this that we all have cameras and video recorders in our pockets at all times! Don't take no for an answer it's not normal and they should fix it.
 

ExpressRules

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2014 Express Crew Cab
Engine
Hemi 5.7
Check the dimming control. If the contacts are dirty it could cause tat to happen.
 

Clemzexp6969

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Ram Year
2013
Engine
Hemi 5.7
Mine did the same thing and I have a post on it, ram replaced my whole gauge cluster and it solved the problem. Call customer service and start a claim and you should get a new one


Sent from my iPhone using Tapatalk
 

R.L.K.

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Bristol , Tn.
Ram Year
2014 4X4 QC Express 6 speed auto 355 differentials
Engine
5.7 Hemi
First-newbie to the Ram-I have a 2013 5.7 Quad cab 4x4 20xxx miles. The dash lights all go blank for a few seconds as I am driving then pop back up! Just today it happened 3 times. When I talk to the service techs since its still under warranty all I get is a deer in the head light look! So I finally got it on video and will be going back soon. My warranty will be up by October so I am trying to get some issues fixed. tia Andy
Welcome to the forum Sir , I believe this was a recall on certin 2013-2014 Rams & Jeep vehicles .

Maybe run your vin # on a chrysler recall site.

Good luck Sir.
 

R.L.K.

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Supporting Member
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Dec 1, 2013
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Location
Bristol , Tn.
Ram Year
2014 4X4 QC Express 6 speed auto 355 differentials
Engine
5.7 Hemi
First-newbie to the Ram-I have a 2013 5.7 Quad cab 4x4 20xxx miles. The dash lights all go blank for a few seconds as I am driving then pop back up! Just today it happened 3 times. When I talk to the service techs since its still under warranty all I get is a deer in the head light look! So I finally got it on video and will be going back soon. My warranty will be up by October so I am trying to get some issues fixed. tia Andy
Run your Vin # here .


http://recalls.mopar.com/
 
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