Instrument cluster/remote start

rontrinity7 · Aug 23, 2016

Truck is 18 months old
Had to replace the interment cluster (not warranted)
Now remote start does not work.
Any ideas?
Dealer mechanic is going in circles, 4th attempt.

R.L.K. · Aug 23, 2016

Wow 18 months old , should've been covered under the 36 mo warranty?
There was a recall on intermittent clusters about 18 months ago ?

Anyway hell who knows dealer techs can screw up anything

I've been fortunate enogh to find a local dealer with some fantastic techs , but but I've been amazed on how some dealership techs just don't get it .

If I were you I'd try a diff dealer .

Fwiw the autostarts seem to fail a lot due to a faulty hood latch sensor , maybe look there yourself .
Hope this helps !

rontrinity7 · Aug 24, 2016

R.L.K.
I'll give it a look.
Thank you

Mpgrimm2 · Aug 24, 2016

R.L.K. said:
Wow 18 months old , should've been covered under the 36 mo warranty?
There was a recall on intermittent clusters about 18 months ago ?
!

How the heck was the cluster not covered by warranty? WTF!@##

contact the RamCares rep/user on this site is they don't find this thread.

http://www.ramforum.com/showthread.php?p=1352291

From my Up All Night Sleep All Day Gs7 on Tapatalk

RamCares · Aug 24, 2016

rontrinity7 said:
Truck is 18 months old
Had to replace the interment cluster (not warranted)
Now remote start does not work.
Any ideas?
Dealer mechanic is going in circles, 4th attempt.

Hi rontrinity7,

Do you have more than 36K miles on your truck? I'm not sure why the repair was not covered, otherwise. Have you considered trying a different dealership for a second opinion?

Kori
Ram Social Care Specialist

Mpgrimm2 · Aug 25, 2016

rontrinity7 said:
Truck is 18 months old
Had to replace the instrument cluster (not warranted)
Now remote start does not work.
Any ideas?
Dealer mechanic is going in circles, 4th attempt.

I wonder if the mechanic may have also deleted the remote start code from the bcm when working on the cluster for some odd reason.

It could also be the RF hub module that the fobs communicate with; on the back cab wall under the window (part of/replaced during remote start install)

From my Up All Night Sleep All Day Gs7 on Tapatalk

rontrinity7 · Aug 25, 2016

R.L.K. said:
Wow 18 months old , should've been covered under the 36 mo warranty?
There was a recall on intermittent clusters about 18 months ago ?

Anyway hell who knows dealer techs can screw up anything

I've been fortunate enogh to find a local dealer with some fantastic techs , but but I've been amazed on how some dealership techs just don't get it .

If I were you I'd try a diff dealer .

Fwiw the autostarts seem to fail a lot due to a faulty hood latch sensor , maybe look there yourself .
Hope this helps !

Popped the hood and when attempted to remote start. Instrument cluster stated hood was open.
I'll google how to test switch.
Thanks

Instrument cluster/remote start

rontrinity7

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R.L.K.

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rontrinity7

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Mpgrimm2

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RamCares

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Mpgrimm2

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rontrinity7

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