Go Back   DODGE RAM FORUM - Dodge Truck Forums > Dodge Ram Generations Forum > 4th Gen : 2009 - Present > Tech Info


Tech Info

Random flashing/flickering backlight on instrument cluster


This is a discussion on Random flashing/flickering backlight on instrument cluster within the Tech Info forums, part of the 4th Gen : 2009 - Present category!
So the backlight for my 2013 Ram 1500 Big Horn occasionally and randomly flickers when the back light is dimmed ...


Reply
 
LinkBack Thread Tools Display Modes
Old 01-05-2014, 10:59 PM   #1 (permalink)
Member
 
Join Date: May 2013
Posts: 51

Ram Year: 2013 Dodge Ram Big Horn 4x4
Engine: Hemi 5.7L 390HP
Default Random flashing/flickering backlight on instrument cluster
So the backlight for my 2013 Ram 1500 Big Horn occasionally and randomly flickers when the back light is dimmed to approximately 25% or lower. It occurs say 1% of the time I drive the truck. Today it was doing it noticeably so I took a video (see link below). Has anyone else encountered this issue?

Video: Random flashing/flickering backlight on instrument cluster on 2013 Ram Big Horn - YouTube


Sponsored Ad
Register to remove this ad.
beavermosh is offline   Reply With Quote
Old 01-06-2014, 12:44 AM   #2 (permalink)
 
BAILEY1's Avatar
Senior Member
 
Join Date: Dec 2012
Location: St Tammany Parish, LA.
Age: 40
Posts: 4,906

Ram Year: 2014 Jeep Wrangler Willys Edition
Engine: 3.6 Pentastar
Default
I found a few threads that members have posted on the same issue. Recall maybe!?!?

help needed with dash issue

help with dash problems



__________________
Black Truck Club #70 - Louisiana RAM Owners Club #1
BAILEY1 is offline   Reply With Quote
Old 01-07-2014, 05:39 AM   #3 (permalink)
Member
 
Join Date: May 2013
Posts: 51

Ram Year: 2013 Dodge Ram Big Horn 4x4
Engine: Hemi 5.7L 390HP
Default
I just found this recall alert:
Recall Alert: 2014 Ram 1500, 2500 and 3500 - PickupTrucks.com News



Also everyone else that seems to be encountering this problem states it only happens when it is cold, for my case you can see in the video it is 44F. And that it is very random but only occurs when dimmed lower than 25%. I have a appointment with the dealer scheduled and I am not looking forward to it. They have horrific customer service.

Last edited by BAILEY1; 01-08-2014 at 04:51 PM.
beavermosh is offline   Reply With Quote
Old 01-09-2014, 02:33 AM   #4 (permalink)
Member
 
Join Date: May 2013
Posts: 51

Ram Year: 2013 Dodge Ram Big Horn 4x4
Engine: Hemi 5.7L 390HP
Default
Dealer is replacing the ENTIRE instrument cluster; seems excessive. If I still experience the issue after Chrysler is going to hear from me. The dealer actually agreed but he said that's what the engineers said to do... that's like replacing the entire printer when you're out of ink.



I would bet that this problem is caused by the input voltage to the LED driver fluctuating due to acceleration/deceleration; that is when the problem occurs. Along with changing the PWM that drives the LEDs to a specific intensity. Just poor design.
beavermosh is offline   Reply With Quote
Old 02-28-2014, 05:48 PM   #5 (permalink)
Junior Member
 
Join Date: Feb 2014
Age: 38
Posts: 1

Ram Year: 2013
Engine: Hemi 6.1
Default
Thanks for posting about this. I just recently had my LED Panel in between my instrument panel go haywire. It goes from red, to white, to stripes continually like a computer screen saver.

Taking it to the dealer on Monday. Said he never heard of such a thing! I was hoping to find a quick fix, but alas, looks like I will be getting a new instrument panel as well!

Funny thing, started when it was cold outside for for me too!! 36 degrees!
Attached Thumbnails
panel.jpg  
tricketuga is offline   Reply With Quote
Old 03-01-2014, 01:17 AM   #6 (permalink)
Member
 
Join Date: May 2013
Posts: 51

Ram Year: 2013 Dodge Ram Big Horn 4x4
Engine: Hemi 5.7L 390HP
Default
Since the cluster got replaced there have been no flickering issues. I did notice that the new "updated" cluster has bolder text/font.

Also, my odometer got rolled back about 200 miles because they have to program the mileage at the factory. So when you take it in they will write down the mileage and that is what it will be when they install the new one. It really confused me when I broke 5000 miles TWICE!

That's pretty crazy with the colors!

One thing to make sure of after they replace the cluster is to take a look at the top steering wheel shaft cover. They scratched the sh*t out of mine and they still haven't received the new part from Chrysler. Reading another thread I found a guy that had the same issue. I imagine that it's difficult to remove without scratching. The dealer techs could care less about your truck from my experience. Really any body shop for that matter.


beavermosh is offline   Reply With Quote
Old 09-22-2014, 02:20 AM   #7 (permalink)
Junior Member
 
Join Date: Aug 2014
Age: 38
Posts: 9

Ram Year: 2014
Engine: V6 3.7
Default
I have a 2014 V6 Laramie and I'm seeing something very similar. I don't see any red or stripes, just a white screen then my numbers start going haywire such as my MPG and Miles to empty can range from 99mpg to 143999999mpg. Is there anyway I can find if there's a recall on the 2014 models?
outwism is offline   Reply With Quote
Old 12-15-2014, 01:49 PM   #8 (permalink)
Junior Member
 
Join Date: Dec 2014
Location: Sioux Falls, SD
Posts: 1

Ram Year: 2014
Engine: 5.7L v8 Hemi
Default
Old thread, I know, but wanted to post and see if anyone has heard anything new from dealers? Today I noticed a flicker in my instrument panel on any brightness but 100%. As others have noted it is cold(ish) and this is the first time I've noticed it. Also, speed didn't seem to affect it.
RAMit2014 is offline   Reply With Quote
Old 12-20-2014, 08:56 PM   #9 (permalink)
Member
 
Join Date: Jan 2014
Location: Milwaukee WI USA
Posts: 52

Ram Year: 2013
Engine: Hemi 5.7
Default
Originally Posted by RAMit2014 View Post
Old thread, I know, but wanted to post and see if anyone has heard anything new from dealers? Today I noticed a flicker in my instrument panel on any brightness but 100%. As others have noted it is cold(ish) and this is the first time I've noticed it. Also, speed didn't seem to affect it.
I have a 2013 1500 with 7900 miles on it. Bought it new in Nov 2013. (I don't drive it a lot)....

Been doing this in the cold weather since day 1. Sometimes I can go weeks w/o seeing it. Today was 30 and it was the worst ever.

I refuse to even THINK about letting them at my dash to replace it and I don't think thats the issue anyway. These techs are mostly idiots and do not make money on warranty work, so they do a half baked job.

Last time I got the RAM back, they put GOUGES in my step tubes <?> and two huge scratch/dents in the top bed area of the pickup and refused to accept any blame. Told me it came in that way.

So, now when I bring it in - me and the dipwad Service Manager do a walk around and identify anything. Then same when I pick it up.

I hate hate hate dealers. I'm hoping some software will be released since just about everything else that has been weird or broken was fixed with a flash update to some BCM.

hanadarko is offline   Reply With Quote
Old 12-23-2014, 05:53 AM   #10 (permalink)
Member
 
Join Date: May 2013
Posts: 51

Ram Year: 2013 Dodge Ram Big Horn 4x4
Engine: Hemi 5.7L 390HP
Default
Update: I have not seen this issue since the cluster was replaced.

The dealer my car was fixed at is decent. You have to watch them carefully because like mentioned they will scratch some stuff up! If you are in the Oregon area check out NW Jeep in Beaverton (Portland). The top steering wheel cover was scratched pretty bad when they replaced the cluster.

I've had pretty bad luck with this truck but he is my baby!
1) Driver's door been painted 7 times due to inept body shop and rouge firework on the 4th
2) Driver's rear door got hit with a shopping cart, got repainted
3) Cluster replaced twice
4) Both front and rear bumpers aligned properly, defect from beginning
5) Door jams/fenders/hood gaps are not even close to being aligned
6) Backed into pole slightly shorter than the tail gate, cost the insurance company 2g'z
7) Weird clicking when depressing brake and moving the column shifter from park
8) The ball joints needed to be tightened!!!!!! Come on Chrysler, put your trucks together properly
9) And some others

Get this though:
I got feed up and contacted my lawyer friend who threatened Chrysler with Lemon Law case. Within a single business day they replied offering a $1000 refund. I said no, I want a new truck. Threatened them again for a new truck, came back with $2000 offer, I said no I want a new truck. I didn't want to take them to court because that is expensive and could be a lot of money out of my pocket if I lose. So we asked for $5000 and they said yes! So I got a $5000 tax free refund.

The point is... if it is broken and the dealer can't fix it, Chrysler with compensate if you get a lawyer involved.


beavermosh is offline   Reply With Quote
Reply

Tags
dash lights blinking, dash lights flicker

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Instrument Cluster LED's ds650racerjt Interior 24 12-10-2016 09:22 PM
Swapping instrument cluster for one with a Tach. ColemaNation747 Tech Info 16 07-13-2015 11:00 PM
Replacing instrument cluster/gauges Kkollo Interior 4 11-05-2012 09:37 PM
So I want to backlight my grille... Mr_Nacho Exterior 6 01-31-2012 05:15 PM
Instrument Cluster Question ramthis9501 Interior 11 12-19-2010 03:08 PM

<




GM Truck Forum
Ford Raptor Forum
Chevy Tahoe Forum
Chevy Cobalt Forum
Chevy Camaro Forum
Toyota FJ Cruiser Forum
Ford Truck Forum
88-98 GM Truck Forum
73-87 Gm Truck Forum
Ford Expedition Forum
Chevy Equinox Forum
Chevy Cruze Forum
Jeep Liberty Forum
Jeep Forum
Dodge Ram SRT10 Forum
Chrysler 200 Forum
Scion xD Forum
Scion xB Forum
Dodge Challenger Forum
SRT Forum
Nissan Titan Forum
Buick Enclave Forum
Cadillac Forum
Cadillac XTS Forum