Siri eyes free 2016 Ram

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PeaceKeeper

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Oct 5, 2016
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Ram Year
2016
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Hemi 5.7
Hello everyone. I'm new to this site and am beyond frustrated with customer service from uconnect. Been getting emails for 6 months now without an answer as to why my 2016 Ram 1500 with 8.4 uconnect navigation does not have Siri eyes free. Does anyone on here know if it is even available for my truck. I just got an update today and it is still not on
 

develand

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Hemi
My 16 big horn has Siri. I assume you need to have an iPhone to go through. I just hold the VR button on the Sherlock and she comes up.
 

JRG18

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2015
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6.7 CTD
I was having problems with Siri not working as well. It ended up being my phone as the culprit instead of the system. Make sure you update your phone to the highest available. I actually had to factory reset my iPhone 6 but after I did, it has worked every time now for a while.
 

RamCares

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Hello everyone. I'm new to this site and am beyond frustrated with customer service from uconnect. Been getting emails for 6 months now without an answer as to why my 2016 Ram 1500 with 8.4 uconnect navigation does not have Siri eyes free. Does anyone on here know if it is even available for my truck. I just got an update today and it is still not on

Hi PeaceKeeper,

I’m sorry to hear about this experience! If your Uconnect system has the Siri Eyes Free option, its software has to be at 16.09.09 or greater for Siri Eyes Free to work. If you would like to PM our page with your VIN I would be happy to look into this further for you.

Andrea
Ram Social Care Specialist
 

stimpy433

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IOWA
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2014
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3.6
Hello everyone. I'm new to this site and am beyond frustrated with customer service from uconnect. Been getting emails for 6 months now without an answer as to why my 2016 Ram 1500 with 8.4 uconnect navigation does not have Siri eyes free. Does anyone on here know if it is even available for my truck. I just got an update today and it is still not on

What software version does your radio say is installed???
 
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PeaceKeeper

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Oct 5, 2016
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Ram Year
2016
Engine
Hemi 5.7
SIri

I just got my truck updated by the dealership to 16.09.09

I'll did the update to my phone but I guess there's another minor update for my iPhone so I'll do that and see if that's the issue. It's beyond frustrating when the dealership has no clue
 
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PeaceKeeper

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Ram Year
2016
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Hemi 5.7
Siri

I should say it was updated yesterday and it still wouldn't come up. My iPhone was connects via Bluetooth but when I hold down the VR button Siri does not come on. Just the regular VR
 

THRASHER

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2013
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v8
I should say it was updated yesterday and it still wouldn't come up. My iPhone was connects via Bluetooth but when I hold down the VR button Siri does not come on. Just the regular VR



Mine does the same thing. Prior to iOS 10 it worked but after the update it's gone and no longer works..


Sent from my iPhone using Tapatalk
 

RamCares

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I just got my truck updated by the dealership to 16.09.09

I'll did the update to my phone but I guess there's another minor update for my iPhone so I'll do that and see if that's the issue. It's beyond frustrating when the dealership has no clue

Hi PeaceKeeper,

I got your PM but since there other people are having this issue I thought I would help publicly instead. I would recommend updating your iPhone and Uconnect system to the latest software available. If this doesn't solve your problem I would recommend deleting the pairing off of the Uconnect system and your phone and trying to re-pair it. Finally, if this doesn't help I would try doing a soft reset of your Uconnect system:

1) Put your vehicle into the accessories mode (ACC or RUN) **For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal**
2) Hold down the Phone and voice recognition buttons at the same time for thirty seconds.
3) Let go of the buttons
4) Turn vehicle off
5) Open driver’s side door for thirty seconds
6) Close door
7) Restart vehicle
8) Let the media centre load up and see if concern is still present

Please let me know if this works, I will be happy to look into it further for anyone still having issues!

Andrea
Ram Social Media Specialist
 
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PeaceKeeper

Junior Member
Joined
Oct 5, 2016
Posts
4
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Ram Year
2016
Engine
Hemi 5.7
Siri

Hi PeaceKeeper,

I got your PM but since there other people are having this issue I thought I would help publicly instead. I would recommend updating your iPhone and Uconnect system to the latest software available. If this doesn't solve your problem I would recommend deleting the pairing off of the Uconnect system and your phone and trying to re-pair it. Finally, if this doesn't help I would try doing a soft reset of your Uconnect system:

1) Put your vehicle into the accessories mode (ACC or RUN) **For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal**
2) Hold down the Phone and voice recognition buttons at the same time for thirty seconds.
3) Let go of the buttons
4) Turn vehicle off
5) Open driver’s side door for thirty seconds
6) Close door
7) Restart vehicle
8) Let the media centre load up and see if concern is still present

Please let me know if this works, I will be happy to look into it further for anyone still having issues!

Andrea
Ram Social Media Specialist

Wow. Thank you so much Andrea. I do not know why uconnect people did not advise me to impair and delete my device from my Settings then repair. Works perfectly now. I can finally enjoy Siri eyes free.
 

RamCares

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Wow. Thank you so much Andrea. I do not know why uconnect people did not advise me to impair and delete my device from my Settings then repair. Works perfectly now. I can finally enjoy Siri eyes free.

Hi PeaceKeeper,

I'm glad it is working now! Feel free to reach back out if you have any other concerns about your vehicle in the future. :)

Andrea
Ram Social Care Specialist
 

Brew99

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Victoria, Canada
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2016
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3.6
I'm totally up to date on IOS and Uconnect for my 2016 RAM 1500, but I too seem to have the issue of Siri just "hanging" after trying a command. Siri is activated with the VR button held down, but after saying a command (e.g. "call Angie"), I get no response.
 
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