New truck problem

1stsgtcrb · Jan 14, 2012

I bought my truck 2 weeks ago, 2011 2500HD with the Cummins 6.7, I've put 1200 miles on it and today on the way home the check engine light came on, and it lost power, wouldn't shift higher than 4th gear. It smelled really bad and when I checked all my fluids the tranny fluid was smoking hot. No other lights or messages are displayed. Dealer can't get it in till Tuesday, any thoughts?

zack · Jan 14, 2012

not sure about this one man turn your key on an off ending the 3rd time with it on a code will come up ..see what is that code

ramhunter9 · Jan 14, 2012

Ouch , when you said it just lost power I was going to say fuel filter , but then you threw me a curve ball with the tranny .

Keep us posted on what this was .

Mad Cow · Jan 14, 2012

Yeah I think your tranny is the issue. I had a buddy that his 2009 did the same thing with 50k on his truck and I forget what the issue was but I know his tranny was fine but it was tranny releated and 6k in damage. It was covered under warranty though.

Mopar1973Man · Jan 14, 2012

Check your error codes there will be one stored if there is any problems. No the check engine light doesn't have to be lit to have codes present.

Any of the automatics should have a transmission temp gauge installed so you can monitor the fluid temp.

garner · Jan 14, 2012

If you have the evic you can see what your tranny temp is and it should display a message too under the message menu

Uncle Ugly · Jan 20, 2012

Sounds like its DPF related to me which is a known issue.

DPF plugs and the motor will derate and the heat issue you think is transmission related is actually exhaust related.

Stangshcky12 · Jan 20, 2012

Uncle Ugly said:
Sounds like its DPF related to me which is a known issue.

DPF plugs and the motor will derate and the heat issue you think is transmission related is actually exhaust related.

It puts the motor into limp mode(its awful) but the truck will stiff shift ok
I highly doubt the DPF would be full after only 1200 miles unless its been all parade miles

ramhunter9 · Jan 22, 2012

What did you find out , any update ?

Btreat33 · Jan 24, 2012

Family member just dropped off their 2011 cummins last night... under 5k on it, same kind of issue, thew check engine light, they say the o2 sensors are burnt out due to the module that runs them failed?!?

ramhunter9 · Jan 24, 2012

wow thats messed up

KGBIGCOUNTRY · Jan 28, 2012

Thats not good to hear

Trupiano · Jan 28, 2012

That would explain the limp mode, but the tranny fluid being hot?

1stsgtcrb · Sep 30, 2012

Sorry for the delay in replying to this, they claim there was a major internal transmission failure of some type of valve. They said they'd have to to rebuild it. Not being satisfied with that I insisted on a NEW tranny which after two weeks of haggling I got! I also complained all the way up the corporate ladder and they re-imbursed me for my first months payment since I didn't even have the truck when I had to make it, they gave my the 7 year/100,000 mile extended warranty, and 4 oil changes.
I think they did there best to try and make it right.

Sagebrush2500 · Sep 30, 2012

Yes - sounds like you did pretty good here. Glad you got a new and not a rebuilt tranny and a little more to make up for the problem. Sounds like good service.

infernoredram · Sep 30, 2012

That's awesome to hear!

Sagebrush2500 · Sep 30, 2012

Yeah - problems happen - it's how well they respond to the problems that make the difference between okay and excellent.

New truck problem

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