uconnect update..2016 sport 8.4(no nav)

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craigsez

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So i discovered the uconnect update site and loaded up my vin..Seems there was a update so i d/l it..extracted it and shot it on a usb..

I go out to truck start it and plug in usb..So far so good..

Askes if i wanna upgrade the file,i click yes..It upgrades 100% and then goes blank for a few seconds and now the screen goes white while asking me to insert usb update..It fades to black and back to white sayin to installed usb update..

Called uconnect and seems Canadian and american are different some how(like what everrrr)...

Guy on the phone tells me to try the two button soft reset(2 of the 3 buttons between volume and channel search knobs)and nothin happens...Same screens keep fadeing in and out sayin same thing...

I get told to call canadian side tomorrow and or go to dealer.....So for now i pulled off the positive side of the battery to see if that does anything....

Other than that,any of you fellas have suggestions??
 
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craigsez

craigsez

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Got ahold of uconnect canada..They said same thing and its dealer time..
Tried 3 dealers today....All booked and down a # of techs..Go figure..
 

Stringer

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The dealer flashed my radio with the new update... I lost all functionality with my USB and AUX. They were ordering me a new radio to replace it....this was 3 weeks ago and I haven't heard anything

Best of luck with your situation
 

SitKneelBend

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What update did you flash? Is the radio working now after visiting the dealer?

I had the same issue, the drivers didn't load properly for the media hub, but you can fix it by bypassing the media hub and plugging the USB update directly into the back of the radio with this adapter...

USB Host Cable mini B male to USB A female OTG by Atomic Market https://www.amazon.com/dp/B00JK1OFOM/ref=cm_sw_r_other_awd_NAwkxb1P3ACX6

After it completes successfully you can remove the update USB, turn off the truck and plug the gray USB factory plug back. Your radio should now be updated and your media reader should be working properly.

Sent from my HTC One M9 using Tapatalk
 
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RamCares

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The dealer flashed my radio with the new update... I lost all functionality with my USB and AUX. They were ordering me a new radio to replace it....this was 3 weeks ago and I haven't heard anything

Best of luck with your situation

Hi stringer,

If you’d like to PM your VIN and servicing FCA dealership, I can check on the radio for you.

Kori
Ram Social Care Specialist
 
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craigsez

craigsez

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Well my update thus far is.....NOTHING.......

Brought my truck in when i had a day off around the middle of last month..Was told 3 days....3 days come and go and then told ill be getting a refurbished one cause no new ones,not thrilled with that but now its 10 more days cause of them being back ordered...
Called the dealership and no word as of yet when ill get one..NOT happy at all..

Only bought my truck the tail end of January..
 
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craigsez

craigsez

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head unit

The dealer flashed my radio with the new update... I lost all functionality with my USB and AUX. They were ordering me a new radio to replace it....this was 3 weeks ago and I haven't heard anything

Best of luck with your situation


NEW or REFURBISHED??
 
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craigsez

craigsez

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Well after a few phone calls,i get a call this mornin to say its in....Figures they call when i have to go out for a more important appointment and in the morn i head out on the road...NNNOOOO they would never call when im home and can zip out to get it swapped...
Atleast its in now..Ill get it in next week..
 

SitKneelBend

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Well after a few phone calls,i get a call this mornin to say its in....Figures they call when i have to go out for a more important appointment and in the morn i head out on the road...NNNOOOO they would never call when im home and can zip out to get it swapped...
Atleast its in now..Ill get it in next week..
Takes all of 10 minutes to install...

Sent from my HTC One M9 using Tapatalk
 
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craigsez

craigsez

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KCaudill...Brother you said it right there...
Well i got it installed yesterday,unless its been so long without tunes in my truck that i have forgotten but i swear it sounds better and even the sub has a lil more thump..
 
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