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Superchips questions and updates .


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Old 06-21-2011, 09:23 AM   #211 (permalink)
 
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Alpha testing is almost complete, beta testing will be next and then it will launch. I have no hard numbers to offer as far as a timeline yet because of the previous delays.

If all goes well I am personally hopeful that it may get out by mid to late July if we don't find any bugs from now until the release.

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Old 06-21-2011, 10:27 AM   #212 (permalink)
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Hey people new to site! First time diesel owner. Need info on s chips and trans upgrades to handle it. Own 2003 quad cab 2500 heavy duty 4x4 with a 5.9. Have many more mods in mind.(ox locker rear,line-x bed liner,outside roll bar with led off road lights).
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Old 06-21-2011, 02:27 PM   #213 (permalink)
 
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Most diesel guys I know swear by bullydog adrenalin or edge . I am not sure if SC has a diesel tuner ?
I will never buy another brand for a gas truck than SC


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Old 06-21-2011, 02:28 PM   #214 (permalink)
 
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A friend of mine did not like her Bully Dog for her 6.7, enjoyed the superchips alot more.


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Old 09-18-2011, 12:49 AM   #215 (permalink)
 
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Okay so long story short I bought the SC 3865 to replace my Hypertech mainly for the transmission tune because I am actually a big fan of the stock tuning on the 09 and newer rams. I hook it up and do the update then install in my truck to "Lock" it to my truck. Then try to plug in so I can buy the transmission tune and keep getting error "(2) A key exchange Error has occured." The only reason I bought SC is for trans tuning as I already had Hypertech to tune engine (if I wanted and gears and tire adjust). So what should I do just return the thing or anyone have a work around. I have tried on both my windows 7 pc and my mac with windows 7 and same message. XP maybe? Please help!


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Old 09-22-2011, 02:25 PM   #216 (permalink)
 
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This is a temporary workaround for the current updater issue.



1) If you want the trans options and can't wait, follow step 1 below. You will need to ask the Superchips representative for a trans tuning waiver form.

2) If you just want to update your tuner, follow step 2 below.



1) To get the trans options under an RA, call in (407-585-7000 or 1-888-227-2447) for an RA, the tuner must be locked / tuned to the vehicle. We will require a signed waiver. We will charge what $39.95 minus the cost of inbound shipping. We will need a copy of the inbound shipping receipt to accompany the tuner. We will ship the tuner back to the customer Fed Ex ground no charge. i.e. $39.95 minus $12.50 equals $27.45 charged to the customers CC.


2) Follow the outlined driver removal instructions: Login to Superchips Easy Update. Connect the tuner. Key Exchange error appears, close Superchips easy update. Click the Start button, right click My Computer and select Manage then click on Device Manager (Device Manager may be different for OS’s other than XP). With the tuner plugged in, expand "Universal Serial Bus controllers" and scroll down to "USB Programmer", right click it and select Properties. In the Driver tab select "Uninstall Driver." You will be asked to reboot your machine. Reboot it and start the Easy Updater software then plug in your tuner. You will see "New Hardware found" and "Installing Drivers." The Easy Updater should then rescan your tuner and proceed with the update. Again upon the completion of the initial update you will again receive the two Key Exchange Errors. Not to worry, the tuner did receive the required update and you can ignore the key exchange errors.



Thanks!


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Old 01-21-2012, 03:52 PM   #217 (permalink)
 
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Do I need this to change preasure points and shift points?


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