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updating tuner question


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Register to remove these ads. It's free! im trying to update the software on my superchips flaspaq 3865, and its ...


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Old 10-17-2011, 06:55 PM   #1 (permalink)
 
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Ram Year: 2004 2500
Engine: 5.9 cummins and 5.7 hemi
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im trying to update the software on my superchips flaspaq 3865, and its not letting me. it says, (2) a key exchange error has occured. and after that another notification comes up that says (M2 a tuner connection error has occured. any idea what it can be? iv never had this problem before


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2004.5 2500 5.9 cummins. MBRP exhaust, AEM intake, Smarty sr tuner, 4.5 inch fabtech lift, 7" touch screen headunit, black headlights
03 1500 hemi. dual flowmaster,headers,intake,trans line pressure booster,power wire,TMR delete mod,performance trans,srt10 hood,,8K Hids,black headlights,bilstein 5100s,KMC monster 20x10 wheels,Cooper zeon LTZ 305 55 20 tires

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Old 10-17-2011, 09:23 PM   #2 (permalink)
 
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Ram Year: 2004 2500
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Now its saying my USB port is locked and my tuner needs to be unlocked?? Iv only ever used one computer/cable and never tried it in another vehicle, what gives??


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2004.5 2500 5.9 cummins. MBRP exhaust, AEM intake, Smarty sr tuner, 4.5 inch fabtech lift, 7" touch screen headunit, black headlights
03 1500 hemi. dual flowmaster,headers,intake,trans line pressure booster,power wire,TMR delete mod,performance trans,srt10 hood,,8K Hids,black headlights,bilstein 5100s,KMC monster 20x10 wheels,Cooper zeon LTZ 305 55 20 tires

Last edited by AJMAG; 10-17-2011 at 09:30 PM.
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Old 10-18-2011, 09:36 PM   #3 (permalink)
 
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AJ, give customer service a call at your earliest convenience. They should be able to resolve this issue for you quickly.

Customer service can be reached at 888-227-2447

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