RetroShop

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BigDawg148

Member
Joined
Apr 30, 2015
Posts
68
Reaction score
6
Location
Douglas, Georgia
Ram Year
2015 Laramie Crew Cab
Engine
Hemi 5.7
I wanted to just let everyone know what a joy it is to work with a company that believes in customer service. I had a HID go out and it was a pain in the ass to troubleshoot. He helped every step of the way and got me replacement parts asap. Bravo man. Well done. Jeremy is the man.
 

daveray9

Senior Member
Joined
Oct 22, 2015
Posts
1,698
Reaction score
585
Ram Year
2020
Engine
Hemi 5.7
Agreed, he helped me once with the same issue. Turned out to be the canbus adapter. Had one out to me the same day. Great guy.

Sent from my SM-G920V using Tapatalk
 

0212353

Vendor
Preferred Vendor
Joined
Jun 29, 2010
Posts
26,467
Reaction score
2,023
Location
Florissant, MO
Ram Year
2019 1500 Laramie Sport Crew, 2019 1500 Big Horn Sport Crew & 2016 Charger SRT Hellcat
Engine
2x 5.7L & 6.2L
Thanks dudes, we certainly try!

Growing a business like this can be fun.......so many people are in it for the sale.....then forget the rest (d'oh!). Gets more fun as years roll through - or you get an email from someone that bought something 7 years ago.....stuff does have a lifespan, but we'll get it figured out and get it cared for! ;)
 
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BigDawg148

BigDawg148

Member
Joined
Apr 30, 2015
Posts
68
Reaction score
6
Location
Douglas, Georgia
Ram Year
2015 Laramie Crew Cab
Engine
Hemi 5.7
Agreed, he helped me once with the same issue. Turned out to be the canbus adapter. Had one out to me the same day. Great guy.

Sent from my SM-G920V using Tapatalk


Mine wound up being the relay.
 

ramportin1

Sickest member here
Joined
Jun 28, 2017
Posts
3,408
Reaction score
2,221
Location
Oregon
Ram Year
2007
Engine
Hemi 5.7
Definitely agree, haven't dealt with a company that the guy was more then willing to go out of his way to make sure I was taken care of. 100% of future lighting needs will be through retroshop and I'll definitely be spreading his company name wherever possible

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