Touch Screen & Controls Issues

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coogfan

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Spring, Texas
Ram Year
2014
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Hemi 5.7
Hey All,

I have a 2014 Longhorn Laramie 1500 and recently I have experienced a number of issues with my touchscreen and controls on my dash including:

1. Can't change the station/volume
2. Cannot select SXM when on FM or vise versa
3. Cannot change the ac temp (sometimes)
4. Image from camera does not show up on-screen when in reverse.
5. Blutooth will not work

I hadn't done anything on my end (as far as I know) to instigate these issues and am not too excited about bringing my truck in to the dealer.

Any ideas would be appreciated.
 

jadocs

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Best thing to do is bring it to the dealer.
 

cgeorgemo

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Is the software up to date? If not try updating it. If so try doing a factory reset of the radio.
 

MADDOG

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Try resetting it. Otherwise, if it is failing, get to the dealer for a warranty replacement.
 
OP
OP
coogfan

coogfan

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Good news is that the factory reset seemed to fix it.
Bad news is I don't know what went wrong.

Thanks for the help guys!
 

seicane

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Next time, maybe you can double check the wires, judge from NO.4.
 

doug lake

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got a lease 2017 ram quad cab.....touchscreen issues..radio works but screen is blank...seems the cold might be affecting it.going back to dealer......sometimes ok...sometimes blank.
its the smaller screen one.......express truck............I'm also in a colder climate.....winter coming in......someone told me of issues with cold and touch screens
 
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