I will never buy another mopar product in ny life !!!!!!!!

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jeffstoy

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Jan 29, 2016
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Ram Year
2007
Engine
5.7 Hemi
So the first part of this story begins back in September my way to work. On clear day back in September I was driving to work ( normal flow of traffic) when my 2015 Ram 1500 5.7 with 66600 miles (roughly) failed. Long story short the first dealership I took it to wanted to charge me an absurd amount of money for warranty work. I have another Thread on that situation if you feel so inclined to read it. late September early October I take the vehicle to another dealership do you have the warranty work performed. on November 20th, 2017, I took possession of the vehicle after having engine components replaced. While picking up my vehicle I discover that the vehicle has been ready for over a week, but no one made any attempt to contact me. On December 3rd, 2017, 13 days later, with roughly 500 miles the motor fails again. The engine shut off while I was exiting the interstate I attempted to restart and I got a horrible knock. that night I have the vehicle towed back to the dealership and was told the vehicle would be looked at Friday which was unacceptable. I ask the dealership for a courtesy vehicle, but I am told that is three weeks out. I contact the service manager and explain the situation. He tells me that he will expedite it. I contact FCA and explain the situation to them as well and they again tell me they will have it expedited. my case manager at FCA explain to me that the vehicle be looked at Wednesday or Thursday this week. today December 7th, 2017, I contacted the dealership asking you my vehicle had been looked at and I was told no that my appointment wasnt until Friday. (are you kidding me) so I asked to speak with the service manager. And this Joker has the audacity to lie to me!!!! He says "oh yeah the vehicle was brought in earlier today". Well how can this be when your service advisor has told me that the my appointment wasnt until Friday? I explain to the service manager that FCA advised me that my vehicle would be looked at Wednesday or Thursday. Then once more this Joker has the audacity to tell me that FCA doesn't run his shop and I can take it else. ( again are you kidding me!!! Really)? I am so fed up with this whole thing!!! I will have more information to this situation when it becomes available.
I think it comes down to which dealer you have, though brand quality is a contributing factor. Some dealers are horrible and all the complaints in the world will not make them any better. The percentage of bad Mopar dealers is probably not much different than other brands. I find dishonesty and incompetence come as a package. Their repairs fail so they lie and make excuses. It must be 50 years ago that I heard the term "wall job". You bring your car in for routine maintenance and they park it against the wall until you pick it up, without having done a damn thing. Some things never change.

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barr0208

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Location
winnipeg manitoba
Ram Year
2019 ram 1500 sport long bed
Engine
5.7 3.92 4x4 ruby red
Nah you are to far away in Winterpeg.... lol


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that's ok come here in the summer lots of things to do in the city look me up if you do your dollar is high you can get things cheap here lol.
 

Jb7054

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Ram Year
2013
Engine
5.7
I agree with you. These trucks are garbage and so are the dealers. If it weren’t for the advise of people on this forum my truck would be a mess of problems. It was at the dealer for a total of 14 days before they called me saying they can’t diagnose the problem. It turned it to be a dirty throttle body. Fixed it myself in 30 min. They’re useless. I was drawn to Chrysler after a few great jeeps. Those days are over. Chrysler produces trash now. 40,000 miles and more problems than any of my 200,000 mile jeeps ever had.
 

mohemipar

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Michigan
Ram Year
2017 Laramie
Engine
6.4 Hemi, 4.10's
I agree with you. These trucks are garbage and so are the dealers. If it weren’t for the advise of people on this forum my truck would be a mess of problems. It was at the dealer for a total of 14 days before they called me saying they can’t diagnose the problem. It turned it to be a dirty throttle body. Fixed it myself in 30 min. They’re useless. I was drawn to Chrysler after a few great jeeps. Those days are over. Chrysler produces trash now. 40,000 miles and more problems than any of my 200,000 mile jeeps ever had.

These are the kinds of posts that make me laugh. Because you had a bad experience with one vehicle, the entire BRAND is trash? LMAO. Now that we have all the facts...

I had more issues with my last GM product in 1 year than I have had with three Chrysler products combined over the past 4 years. Does that mean I should label the entire GM brand as trash? No, I wouldn't, because I am a realistic person. If it's time for a change, it's time for a change. But no brand out there is complete "trash". This is something that people do all the time. GM is crap, or Mopar is crap, or Ford is crap... give me a break.

Labeling a dirty TB as an issue is pretty strange. I understand getting annoyed at the dealer if they couldn't figure it out, but a dirty TB is not uncommon or caused by bad parts or something. And it will vary depending on your driving habits and conditions. I have been considering cleaning a TB as regular maintenance since my first vehicle at 17.
 

barry hanna

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Apr 23, 2013
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Location
Atlanta, GA
Ram Year
2013
Engine
Hemi 5.7
Never talk to the monkey, go find the organ grinder. The owner is the only one who has skin in the game, the others are only spectators.
 

BWL

Embrace the skeptisism
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Oct 14, 2017
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Location
BC Canada
Ram Year
2017
Engine
hemi 5.7
My 06 Ram 3500 CTD was the least reliable truck i've ever owned. Broke down first week off the lot with under 1000 km on the odometer and was on a tow truck at least twice a year until it sold with a hole in the piston at 240,000 km, because it was just too expensive to keep it on the road. My 2011 Ram 1500 is the most reliable truck I've ever owned. Over quarter million km on it and never been towed or left me stranded. Sometimes you just get a bad one.
 

Immortaldaul

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Location
San antonio tx
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2002
Engine
5.9 magnum
You can surely get a lemon anytime but I do have a hard fast rule: never, ever buy the first year production of anything. But especially cars and trucks. This after 42 years in the industry.
Agreed never get the first of anything

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Kap1

Ex Ram 1500 2013 owner
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Nov 27, 2013
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Ram Year
2022 Tundra
Engine
3.5 vvti
A manufacturer that won't bother fixing major issues with lifters cam wearing and manifold bolts breaking for generations of their engine is a Crap manufacturer in my opinion.

Only because other parts in the truck are operating well, and we generally like our trucks, it doesn't mean that it gives them free pass from getting a solution for lifters and manifold bolts. We pay Lots of money for our trucks and everything should work well and be reliable. If it's not, then brand is crap. If Ford and Chevy have similar issues, they're Crap too.

Only because we owners like our trucks, and close our eyes on some of the issues, it doesn't make the brand any less Crap. We just compromise at the end...
 

BryanH79

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Ram Year
2006
Engine
5.7 Hemi
You can surely get a lemon anytime but I do have a hard fast rule: never, ever buy the first year production of anything. But especially cars and trucks. This after 42 years in the industry.
Probably why the Hemi and transmission hasn't blown up yet. 3 years to get the bugs out.

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barr0208

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Location
winnipeg manitoba
Ram Year
2019 ram 1500 sport long bed
Engine
5.7 3.92 4x4 ruby red
I owned a 2010 ram 1500 Laramie in the 4 years I had it a uconnect reflash and the recall on the pinion gear bolt(not needed) when I traded it in the famous manifold bolt issue came up, that's it and I drove it like I stole it including heavy towing.
 

Jb7054

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Ram Year
2013
Engine
5.7
These are the kinds of posts that make me laugh. Because you had a bad experience with one vehicle, the entire BRAND is trash? LMAO. Now that we have all the facts...

I had more issues with my last GM product in 1 year than I have had with three Chrysler products combined over the past 4 years. Does that mean I should label the entire GM brand as trash? No, I wouldn't, because I am a realistic person. If it's time for a change, it's time for a change. But no brand out there is complete "trash". This is something that people do all the time. GM is crap, or Mopar is crap, or Ford is crap... give me a break.

Labeling a dirty TB as an issue is pretty strange. I understand getting annoyed at the dealer if they couldn't figure it out, but a dirty TB is not uncommon or caused by bad parts or something. And it will vary depending on your driving habits and conditions. I have been considering cleaning a TB as regular maintenance since my first vehicle at 17.
I never said a dirty throttle body was a quality issue. I said it was a dealer issue. It was causing my car to idle rough and constantly stall at lights. In 2 weeks the dealer couldn’t figure that out. To be clear, none of the problems I’ve had are anomalys. They are common problems with these trucks for years that Chrysler can’t be bothered to address. Things like a brake light that allows water into the truck, bubbling paint, air bag lights, dashboard rattles.... my truck has 40,000 miles and has seen nearly every standard issue these trucks have. These are quality issues and represent the brand. I’ve had many Chrysler made vehicles. These trucks are exceptional trash by Chrysler’s own standards. That’s my opinion. You can have yours.
 

adrianp89

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Tampa Bay, FL
Ram Year
2019
Engine
Hemi 5.7
as driving to work ( normal flow of traffic) when my 2015 Ram 1500 5.7 with 66600 miles (roughly) failed. Long story short the first dealership I took it to wanted to charge me an absurd a
ou have t
I never said a dirty throttle body was a quality issue. I said it was a dealer issue. It was causing my car to idle rough and constantly stall at lights. In 2 weeks the dealer couldn’t figure that out. To be clear, none of the problems I’ve had are anomalys. They are common problems with these trucks for years that Chrysler can’t be bothered to address. Things like a brake light that allows water into the truck, bubbling paint, air bag lights, dashboard rattles.... my truck has 40,000 miles and has seen nearly every standard issue these trucks have. These are quality issues and represent the brand. I’ve had many Chrysler made vehicles. These trucks are exceptional trash by Chrysler’s own standards. That’s my opinion. You can have yours.

I would love to see your review of Chevy after 40k.
 

Jb7054

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Ram Year
2013
Engine
5.7
I would love to see your review of Chevy after 40k.
I’m comparing this truck to Chrysler itself, and the experience I’ve had with other cars that earned my loyalty to the brand. Maybe Chevy sucks also. That doesn’t lessen the extent to which Ram does.
 

ronheater70

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Ram Year
2018
Engine
6.7
I would love to see your review of Chevy after 40k.

While not Chevy, I can say I had near zero problems and great dealer support in the nearly 63K miles or so on my f150 which is considerably better than than my Ram when it only had 6K miles on it.

You are on a Ram forum, so obviously folks here are going to complain about issues with other manufacturers and thats why they switched.. But go over to ford and gm forums, and typically you'll hear the same things about Ram, and thats why they aren't driving Ram any longer.
Such is the life of the internet.
 

mohemipar

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Michigan
Ram Year
2017 Laramie
Engine
6.4 Hemi, 4.10's
I never said a dirty throttle body was a quality issue. I said it was a dealer issue. It was causing my car to idle rough and constantly stall at lights. In 2 weeks the dealer couldn’t figure that out. To be clear, none of the problems I’ve had are anomalys. They are common problems with these trucks for years that Chrysler can’t be bothered to address. Things like a brake light that allows water into the truck, bubbling paint, air bag lights, dashboard rattles.... my truck has 40,000 miles and has seen nearly every standard issue these trucks have. These are quality issues and represent the brand. I’ve had many Chrysler made vehicles. These trucks are exceptional trash by Chrysler’s own standards. That’s my opinion. You can have yours.

You'll get no disagreement from me that those issues you mentioned are ********, especially the stupidity of the dealer, however...

To agree the trucks are complete trash I would have to see something more than those quality issues. The 5.3 Chevy's I have owned had a common issue with serious engine failure due to the multi displacement system which GM never addressed as far as I know. Had serious electrical issues on one of my trucks that persisted even after they replaced my BCM. This resulted in my truck having safety issues like headlights/tail lights/directionals not working and once the truck even got confused when I shifted into park and it rolled forward into a ditch. For almost 10 years Cadillac had the infamous head gasket issue with the Northstar V8 that they finally fixed halfway toward the end of the run. People were shelling out almost $8k to have the dealer pull the entire engine out of the car and then they were still only replacing the heads with the same garbage part so it continued to be a ticking time bomb. If it happened to your car it was a sure trade in. Mercedes Benz was having the horrible timing chain issues with their most popular V6 for years before they finally fixed at the threat of class action lawsuit. Those are cars that cost BIG $$$. Ford has had a lot of teething problems with the Ecoboosts. These are just things I am thinking of the top of my head that are actual problems related to how your vehicle will function. The big three trucks all have issues with water leaking into the cab. The paint issues from Warren are because the plant is like 100 years old. Literally. I believe it's the oldest plant currently building passenger cars in North America. Someone correct me if I'm wrong. They have been planning the current multi-billion dollar upgrade to the plant for years now. So as much as it would have been a welcome improvement for the Ram 1500 to have better quality paint, that is not how things work from the business perspective of a massive corporation like FCA, unfortunately.

My 2013 1500 had no rattles or squeaks and I traded it with almost 50k miles. The only problem I had with that truck was a blown shock around 37k replaced under warranty.

One thing I will say is a lot of Chrysler service departments suck. And it's unfortunate. But FCA has been making some effort to try and improve this. If a dealer sales or service department receives anything less than a perfect score it's considered a failure. I do think the dealerships are something they need to take very seriously because it reflects poorly on the brand.

BUT.. I have heard horror stories from friends and family about service departments from all brands, domestic and "foreign".
 

Cmsharp

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Location
Rogers, AR
Ram Year
2016
Engine
5.7 Hemi
I had no real trouble with my 2013. Of course it only had 30k when I traded for a 2016. Luckily for me, the service dept has always been phenomenal to deal with.
 

butterscotch71

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Central Ohio
Ram Year
2023 Limited Longhorn
Engine
5.7
As a life long mopar guy, I've learned that quality issues and sub-par dealer service have always been a problem with Chrysler products. Design and engineering of their products is what keeps me mostly buying.
 
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