Disappointed with ram

My 14 hemi with 40500 miles on it already had a fuel pump replaced at just over 36k. Not warrantied.

Pretty sure I'm having a torque converter problem making rattling noise at 1400 rpm. Dealer either is deaf or just doesn't want to admit he heard it. Very similar to the 11 and 12s issue with torque converter.

Transmission leaking at the tranny heater. Dealer can't get parts to fix, on back order for up to 3 months? Lol. And to top it off also NOT COVERED under warranty. Because it's not an internal part. I just about lost it, 40k on a 3.5 year old truck and you're not gonna cover it and don't even have the parts to fix it?? I bought this truck to get out of my 06 Silverado to get into a more dependable truck less time in the shop. Has been nothing but problems and me shelling out money to fix it. Rant over lol thanks for reading.

Now that really sucks ! Sorry to hear of all your issues ! Try an contact RAM CARE on sit4e here! They may be able to help ! Also contact corp. may or may not help ! Good luck and hope someone with better info for you chimes in

Sorry to hear that. Driving around with less than a half tank alot can cause premature failure on the fuel pumps.

I got rear ended not too long ago. They gave me a 2018 Chevrolet Silverado. That thing was a huge POS. Plastic rattle trap.

Tranny heater might be your problem.

Sorry to hear. Agree with above, cntacon ramcares and look into FCA Goodwill program.

Rado said:

Now that really sucks ! Sorry to hear of all your issues ! Try an contact RAM CARE on sit4e here! They may be able to help ! Also contact corp. may or may not help ! Good luck and hope someone with better info for you chimes in

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+1,

I am guessing a "Transmission leaking at the tranny heater" is the cooler? If Ram can not provide the part maybe after market, if you are going to have to pay for it.

Ram, really needs to shine with service and parts as the underdog.

17CrewCab1500 said:

Sorry to hear that. Driving around with less than a half tank alot can cause premature failure on the fuel pumps.

I got rear ended not too long ago. They gave me a 2018 Chevrolet Silverado. That thing was a huge POS. Plastic rattle trap.

Tranny heater might be your problem.

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Sorry, need proof of this...............

Bock said:

+1,

I am guessing a "Transmission leaking at the tranny heater" is the cooler? If Ram can not provide the part maybe after market, if you are going to have to pay for it.

Ram, really needs to shine with service and parts as the underdog.

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I figured he was being a smartie pants and meant the actual cooler in the radiator that also warms it up when its cold out.

.

TRCM said:

Sorry, need proof of this...............





I figured he was being a smartie pants and meant the actual cooler in the radiator that also warms it up when its cold out.

.

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Fuel in your tank is cooling your pump. If its not touching the pump, it gets hot. Heat is bad.. Proven fact. For years.

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17CrewCab1500 said:

Fuel in your tank is cooling your pump. If its not touching the pump, it gets hot. Heat is bad.. Proven fact. For years.

Sent from my VS995 using Tapatalk

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True, but the fuel pump isn't half the height of the tank either

Couple years ago I replaced the tank, pump and sending unit on my Frontier (btw, the gas tank rusted out before the pump or anything else went bad). The top of the motor portion of the pump was maybe 2.5 inches off the bottom of the tank.

And if the fuel pumping through it is what cools it, as long as there is fuel to pump it should stay cool.

Back to OPs post - quite interested to hear whats up with the trans.

About 2 mos ago, took my '14 Ram in for inspection and oil change. They told me the Tranny Cooler lines were leaking, at about 60,000 miles. I had bought an extended warranty when I bought the truck so it covered the line but I had to pay $100 deductible. Would have been line $300 wo the extended warranty.

Jim Corson said:

About 2 mos ago, took my '14 Ram in for inspection and oil change. They told me the Tranny Cooler lines were leaking, at about 60,000 miles. I had bought an extended warranty when I bought the truck so it covered the line but I had to pay $100 deductible. Would have been line $300 wo the extended warranty.

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What did they do to fix it? Replace the whole cooler?

Cant just tighten the lines and/or replace o-rings?

17CrewCab1500 said:

Sorry to hear that. Driving around with less than a half tank alot can cause premature failure on the fuel pumps.

I got rear ended not too long ago. They gave me a 2018 Chevrolet Silverado. That thing was a huge POS. Plastic rattle trap.

Tranny heater might be your problem.

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whoever told you this is either an idiot, or has no idea what the hell they are talking about.

The only way you can get a fuel pump to even remotely come close to premature failure would be to to drive around constantly at like 99% empty ALL the time. Even when tanks are on "E", there is enough fuel sloshing around in a fuel tank to help cool a pump.

This is a myth that has absolutely no factual basis and to say that driving around at less than half a tank of fuel isn't enough fuel to cool a pump is just down right laughable.

noupf said:

whoever told you this is either an idiot, or has no idea what the hell they are talking about.

The only way you can get a fuel pump to even remotely come close to premature failure would be to to drive around constantly at like 99% empty ALL the time. Even when tanks are on "E", there is enough fuel sloshing around in a fuel tank to help cool a pump.

This is a myth that has absolutely no factual basis and to say that driving around at less than half a tank of fuel isn't enough fuel to cool a pump is just down right laughable.

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Umm. You clearly don't work on cars.
Google it for starters.
Don't mean to be mean, but got to say the ignorance is a bit much.

Fuel pumps mount to tip of tanks and are only in half the tank. It's just a pump. The rest is filter.


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Jim Corson said:

About 2 mos ago, took my '14 Ram in for inspection and oil change. They told me the Tranny Cooler lines were leaking, at about 60,000 miles. I had bought an extended warranty when I bought the truck so it covered the line but I had to pay $100 deductible. Would have been line $300 wo the extended warranty.

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had the same thing happen but it was the oil cooler lines in my 2010 silverado. Had 40k miles on it and they wouldn't cover it under the 100k power-train warranty. I got in touch with GM customer care and put it to them like this. "so, if the oil cooler lines are leaking and you dont want to cover it, what stops me from letting every last drop of oil seep out of the lines and seizing the engine'? At that point, now you have a 45k miles motor that needs replacement.......or you can just pony up and fix these ****** pot metal type fittings that were used and stop the oil leak now". We got to the point that i just paid for the hoses and fittings, about $75 instead of the $400 job i was quoted in the beginning.

17CrewCab1500 said:

Umm. You clearly don't work on cars.
Google it for starters.
Don't mean to be mean, but got to say the ignorance is a bit much.

Fuel pumps mount to tip of tanks and are only in half the tank. It's just a pump. The rest is filter.


Sent from my VS995 using Tapatalk

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I found 7 articles right off that bat.

https://clark.com/cars/low-gas-tank-can-be-costly/

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17CrewCab1500 said:

Umm. You clearly don't work on cars.
Google it for starters.
Don't mean to be mean, but got to say the ignorance is a bit much.

Fuel pumps mount to tip of tanks and are only in half the tank. It's just a pump. The rest is filter.


Sent from my VS995 using Tapatalk

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exactly, its a pump, it doesnt need a full tank or a half tank fuel to stay cool....... thats the point. By your analysis, fuel pumps would be replaced by the millions year after year, for all those who drive around with under a half tank of fuel. ****, my wife and my mother get two weeks out of a tank, that means they are driving around anywhere from 5-7 days with under a half tank. I bet there are millions of other drivers out there who do the same thing.

If the pump goes bad, its not from lack of cooling. bc they are under half a tank or 1/4 tank of fuel.

17CrewCab1500 said:

I found 7 articles right off that bat.

https://clark.com/cars/low-gas-tank-can-be-costly/

Sent from my VS995 using Tapatalk

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yup, great article, except it says that you can damage your fuel pump when you run very low or run out of gas......(which is exactly what i said ). You said, that it damges the pump when you are under half a tank.

HUGE difference there man. I'll agree that keeping a little fuel in the tank is good for the pump, but as long as its not sucking air and or you run out of gas, the gas running through the pump is enough to cool it. So yea, when the fuel light comes on, get gas. Go too far and run out of gas, one can possibly damage a pump.......but you sure a hell dont need to keep the tank over half, or even 1/4 to preserve a fuel pump.

Next topic.

People shouldn’t have to worry about their car breaking down or a fuel pump going out because of lack of gas. If they actually said that to you before you bought it would you have gotten it? I certainly would not have. Sounds like you got a piece of crap truck and they don’t want to take care of you just outside of your warranty. Find another dealer or call their corporate office and complain. Your truck shouldn’t have as many problems with so few miles. Unless they’re lying in their commercials about having the “longest lasting pickups”.

17CrewCab1500 said:

Umm. You clearly don't work on cars.
Google it for starters.
Don't mean to be mean, but got to say the ignorance is a bit much.

Fuel pumps mount to tip of tanks and are only in half the tank. It's just a pump. The rest is filter.


Sent from my VS995 using Tapatalk

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And the arrogance and incorrect info being put out is really too much............

Yes, the fuel does cool the pump by it being submerged, but it is cooled mainly by fuel being pumped thru it. That does not become an issue until the fuel level is below 1/8 tank in 99% of the vehicles out there. Most have a well or baffled area the pump sits in which maintains fuel around the pump for cooling and pumping.

I have had more than a couple of fuel tanks apart, and in every one of them, as long as you had 2" or so of fuel in the tank, the pump was adequately covered....that would equate to almost empty much more than above 1/2 tank.

Every single fuel pump I have seen, in diesel or gas powered vehicles, sits almost on the bottom of the tank or very close to it. Yes, the mechanism that 'bolts' the fuel pump assembly into the tank is on the top of the tank, but that is to minimize the risk of a fuel spill if the gasket fails. The pump itself sits about 1/2" above the bottom of the tank.

The fuel pump unit/assembly has a filter , pump, and level mechanism in it, but the pump is on the bottom of that stuff, NOT the top.

There is a reason for the low fuel light......and it isn't just to keep you from running out of fuel.

Your logic is good, but the point at which it comes into play is way way off, and your apparent knowledge of where the fuel pump sits in a fuel tank is questionable.

Change the pump and roll on. Stuff happens.

Mopar still rules !

I agree with the last post, get it fixed and move on. Life is too short to be worrying about the little things.