mwclarksr
Senior Member
- Joined
- Sep 11, 2013
- Posts
- 116
- Reaction score
- 33
- Location
- Mooresville, Indiana
- Ram Year
- 2002
- Engine
- 4.7L - 287cid
I recently bought a used 2002 1500 Quad Cab. Before I even took it off the lot, and after the test drive, everything was not working (It was working during the test drive). Let me run down the list that was not working:
Instrument Cluster (Red Security Light remained solidly lit)
Turn Signals ( and 4way Hazard)
Brake Lights
Headlight Switch
Dome/Map lights
Power Door Locks
The truck still started up, power windows worked as did the radio and HVAC. The Headlights & Taillights came on automatically about 2 seconds after starting the truck, but no brake lights or turn signals. (It's been over a week and I can't remember anything else).
Now, the dealer said "We will make it right" and kept the truck. 2 days later I was told that they sent off the Instrument Cluster to have it rebuilt. I told them it has to be the security, because the Instrument Cluster doesn't control everything else, so it has to be either the Grey Key, the Ignition or both. 10 days later, and I still don't have the truck back.
So my question is, who is correct, me or the dealer?
Instrument Cluster (Red Security Light remained solidly lit)
Turn Signals ( and 4way Hazard)
Brake Lights
Headlight Switch
Dome/Map lights
Power Door Locks
The truck still started up, power windows worked as did the radio and HVAC. The Headlights & Taillights came on automatically about 2 seconds after starting the truck, but no brake lights or turn signals. (It's been over a week and I can't remember anything else).
Now, the dealer said "We will make it right" and kept the truck. 2 days later I was told that they sent off the Instrument Cluster to have it rebuilt. I told them it has to be the security, because the Instrument Cluster doesn't control everything else, so it has to be either the Grey Key, the Ignition or both. 10 days later, and I still don't have the truck back.
So my question is, who is correct, me or the dealer?