Buying 2019 Limited - is Mopar “lifetime” warranty legit?

My understanding when I bought mine from Ziegler last year was that after 12 months you can still buy (up to 3/36) however you are likely to not be offered the discounts that many offer when it is a new vehicle. On top of the fact that the premium will likely increase year to year.

tempotantrum said:

My understanding when I bought mine from Ziegler last year was that after 12 months you can still buy (up to 3/36) however you are likely to not be offered the discounts that many offer when it is a new vehicle. On top of the fact that the premium will likely increase year to year.

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Yep

Jus Cruisin said:

^^^^^ You're rolling the dice on it being available in 3 years. And, how much will it cost in 3 years......

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It was available 3 years ago, and 3 years before that...available. Im good.


Sent from my iPhone 7+

Remember, if you get a maxcare warranty that has years associated with it, like a 7 yr warranty, the clock for those years start with the in service date, or the date you got it.......NOT when the factory warranty runs out.

TRCM said:

Remember, if you get a maxcare warranty that has years associated with it, like a 7 yr warranty, the clock for those years start with the in service date, or the date you got it.......NOT when the factory warranty runs out.

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Mine expires in 2101 or 999,999 miles

Accountant said:

Mine expires in 2101 or 999,999 miles

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Not sure where you got that from, but mine (lifetime maxcare) ends when I die or I sell/trade the truck. No mileage or time limit mentioned.

If I cancel and want my money back, that has a 7 yr time on it in which it is pro-rated, and that also starts from the in service date (the date you buy the vehicle), and after 7 yrs or 100,00 miles, all I will get back is 25 bucks.

Again, I was talking about plans like the 7 or 8 yr / 100k version....that 7 yrs and 100k starts from the in service date and runs concurrent with the 3 yr / 36k factory warranty, not in addition to like many think.


Reading thru my paperwork, I just realized I have hotel/rental/trip interruption coverage, as well as key fob replacement for up to 7 yrs or 100k.

You are also eligible to buy it for up to 48 months and 48k from the in service date, not 3 yrs / 36k.

Thought I would add this note for some who may not know....If the MOPAR Extended warranty is not used during the coverage to the expiration date ,the money is refunded to you from MOPAR! That is a killer guarantee IMO.

Ramit355 said:

Thought I would add this note for some who may not know....If the MOPAR Extended warranty is not used during the coverage to the expiration date ,the money is refunded to you from MOPAR! That is a killer guarantee IMO.

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This does not apply to the maxcare lifetime versions...only the versions that are limited by time (2, 5, 7 yr plans etc)

TRCM said:

This does not apply to the maxcare lifetime versions...only the versions that are limited by time (2, 5, 7 yr plans etc)

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Is there a pro-rated return for Lifetime? I have a 2014 Durango with it and I'm about to trade that in for the 19 Ram..was curious if I could cancel the lifetime on the Durango and get some type of prorating back.

TRCM said:

Not sure where you got that from, but mine (lifetime maxcare) ends when I die or I sell/trade the truck. No mileage or time limit mentioned.

If I cancel and want my money back, that has a 7 yr time on it in which it is pro-rated, and that also starts from the in service date (the date you buy the vehicle), and after 7 yrs or 100,00 miles, all I will get back is 25 bucks.

Again, I was talking about plans like the 78 yr / 100k version....that 7 yrs and 100k starts from the in service date and runs concurrent with the 3 yr / 36k factory warranty, not in addition to like many think.


Reading thru my paperwork, I just realized I have hotel/rental/trip interruption coverage, as well as key fob replacement for up to 7 yrs or 100k.

You are also eligible to buy it for up to 48 months and 48k from the in service date, not 3 yrs / 36k.

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I guess in the Mopar owner site, they have to put in an expiration date and miles in the system. That's what I saw when I logged in and looked up my warranty coverage. Doesn't really apply but I guess its something that needs to be populated in the system.

chrisb198 said:

Is there a pro-rated return for Lifetime? I have a 2014 Durango with it and I'm about to trade that in for the 19 Ram..was curious if I could cancel the lifetime on the Durango and get some type of prorating back.

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Here is the cancellation policy for lifetime contract:

On cancellation requests received* within the first 60 days from the original purchase date of the Plan, you will be refunded the full amount you paid for the Plan, provided no claims have been paid against the contract. In the event claims have been paid, or requests received* after 60 days, your refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for time or mileage used, whichever is greater, less a cancellation fee as indicated below. The pro-rata refund calculation will be based on terms of 7 years or 100,000 miles. After 7 years or 100,000 miles, your refund will be in the amount of $25.00.

TRCM said:

This does not apply to the maxcare lifetime versions...only the versions that are limited by time (2, 5, 7 yr plans etc)

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Yes that may be, I never bought the lifetime , I added the 7 year 100 extended. But i used it a couple times so not 100% money back. They did in fact prorate a refund back of unused warranty when I traded in . MOPAR extended is well worth the investment.

Accountant said:

Here is the cancellation policy for lifetime contract:

On cancellation requests received* within the first 60 days from the original purchase date of the Plan, you will be refunded the full amount you paid for the Plan, provided no claims have been paid against the contract. In the event claims have been paid, or requests received* after 60 days, your refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for time or mileage used, whichever is greater, less a cancellation fee as indicated below. The pro-rata refund calculation will be based on terms of 7 years or 100,000 miles. After 7 years or 100,000 miles, your refund will be in the amount of $25.00.

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The 2011 100000 miles Extended I had would refund all if not used for the 100000 miles or 7 years minus process fee of $35.00. I traded it in on a 14 Ram for the 4 corner and 8 speed tranny and it had 49000 miles on it but I had used the extended two times,they refunded back I believe was just over $200. The 14 I have now has extended but its not MOPAR so they must have changed policies. Sorry if my Information was not up to date. No harm intended.

Im pretty sure I'll add an extended warranty. I don't need a lifetime one. Something with stated miles and years.

Ramit355 said:

The 2011 100000 miles Extended I had would refund all if not used for the 100000 miles or 7 years minus process fee of $35.00. I traded it in on a 14 Ram for the 4 corner and 8 speed tranny and it had 49000 miles on it but I had used the extended two times,they refunded back I believe was just over $200. The 14 I have now has extended but its not MOPAR so they must have changed policies. Sorry if my Information was not up to date. No harm intended.

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They didn't change policies, the dealer that sold it to you did.

The dealer I got my truck from wouldn't return my calls, even tho I told them it was going to be a ~$2500 sale.

So, I bought mine elsewhere.

Why did they go away from the chrysler maxcare....cuz they make more money off the 3rd party one, and less stuff is covered.

Jus Cruisin said:

Im pretty sure I'll add an extended warranty. I don't need a lifetime one. Something with stated miles and years.

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Juts remember, the stated years start from the day the truck was bought, NOT when the factory warranty runs out.

So a 7 yr warranty is only good for 7 yrs from date of purchase, not 10 yrs (3 yr factory + 7 more).

I’m new at this, just want to give you some info, I paid $2730 for a lifetime max warranty when I bought my new 2010 ram 2500 crew cab 8’ bed, I installed a custom aluminum bed on truck a year later, for the past 9 years FCA paid for all my max warranty repairs minus my $100 deductible- well they screwed me a 3 was ago, my engine had a lifter and cylinder stuck- I take excellent care of my truck- all at dealership for all repairs etc, well they sent out a inspector and as soon as he seen my bed- they canceled my warranty- i needed a brand new engine- it would have been covered- they said I modified or altered the truck- wow really- it’s a Bed ?? Bolt on, same wiring etc, cost me out of pocket $8,500 - waiting on state on Missouri attorney general- which that doesn’t mean ****, I can sue them or small claims.
I just wanted to say don’t do anything to your truck or they will screw you- Is there anyone out here that had same thing happen to them I would appreciate any help

I'm sure there are plenty of stories on both sides of fence for extended warranty work. In the short time I've had my truck I've learned experiences can be different even at the same dealership.

As a side note FCA no longer offers a lifetime extended warranty. The best you can get is an FCA Maxcare for 8 years/125K miles. If you want unlimited miles you can only get 7 years through Chrysler. Those times are from the day you bought the truck (as TRCM mentioned last year). I do believe they still offer the full refund if you never use the Maxcare warranty.

Lifetime is no longer available i was told a few days ago.. i did 8yrs

In my life I have only had two instances where an extended warranty saved me money overall. Once with an expensive inkjet printer and again with a DLP television. Both had design issues that made them unreliable.

With a truck if I thought it was likely to need over $4,000 in repairs I would not buy it in the first place. Evidently the seller of the warranty expects to make a lot of money with its customers at that rate so the buyer is gettting shafted. Engines and transmissions are better made and exceptionss are easy to learn about on the various online complaints posted by owners. In general once tetraethyl lead was taken out of gasoline the engine lives more than doubled and ultra high mileage cars and trucks are now nothing special.

For example the Chevy Traverse engines would have timing chain failures as this part was not getting proper lubrication. GM finally fixed the problem and 2011 and later engines are far less likey to develop a problem entailing an expensive repair. Some of the first 8-speed, 9-speed, and 10 speed transmissions had an inordinate amount of problems and it is why I did not buy a Honda Pilot SUV where all the better trim levels came only with their highly troubled 9-speed transmission and not their very reliable 6-speed transmission.

If I needed the best truck in terms of reliability I would buy a Toyota Tundra or a Honda Ridgeline and stay away from Ram, GM, and Ford truckss altogether. Having to pay an additional $4,000 to feel comfortable buying a vehicle should cause you to stop and reconsider buying it at all.