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    Heard of a bad oil code? Stealership story.

    Just wanted to put a final chapter on this escapade. After being urged by several of you to take up the complaint with head office, i finally called FCA in october to notify them of my experience at Dewildt chrysler. It was initiated with a phone call to a customer service representative who...
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    Heard of a bad oil code? Stealership story.

    I haven't been caught lying, i posted up all supporting documents. The fact that i rounded up $261 to $300 is a victory to you? I'm glad that you finally concede that the oil change should have been reimbursed. Too bad i had to publicly put you on blast, to get you to admit it. How do you...
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    Heard of a bad oil code? Stealership story.

    Also Mopar4life, you never addressed what Jotin posted here about the bulletin regarding P0520 codes. Seems to me that instead of going about the diagnostics the right way, you went about the diagnostics in such a way that is most profitable to your dealer. Point of the story is, you lost a...
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    Heard of a bad oil code? Stealership story.

    You are a lying sack of shit. You didn't offer to reimburse the oil change EVER. It's a lie and a stupid one, because it's not even believable. Why would i have an issue with any of this is you were willing to reimburse everything??? If your gonna lie, come up with something semi believable...
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    Heard of a bad oil code? Stealership story.

    Great response Mopar4life! Your dedication and commitment to Mopar for the duration of your LIFE is verified by you creating your account last week. A more appropriate nickname would be: MoparWhenItSuitsMe, or Mopar2SaveMyBacon, or Scammer4Life. You didn’t challenge any of the material facts...
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    Heard of a bad oil code? Stealership story.

    Right, maybe in bizzaro world. I'm very sorry my check engine light came on. Sorry, won't do it again sir.
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    Heard of a bad oil code? Stealership story.

    Thanks Jotin, very informative. Can you clarify if this bulletin still applies if the P0520 comes on in conjunction with a P1521 that they claim came on?
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    Heard of a bad oil code? Stealership story.

    Lol that's hilarious. Needless to say, I feel compelled to clarify that I never owned a Saturn, use Microsoft, have Emphysema or listen to George Michael! Haha not that there's anything wrong with that.
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    Heard of a bad oil code? Stealership story.

    Congratulations, you work or have worked at a dealership service department and you want everyone to know it. We’re all very proud of you son. Yes, you only have my side of the story, that’s doesn’t make it your job to fabricate the other side. Yes you’ve made some good points about what the...
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    Heard of a bad oil code? Stealership story.

    That wasn't the conversation. Stop thinking about how you would have handled the situation and start thinking in terms of how i'm telling you how the conversation actually happened. The staff were adamant that there was no chance it was an Oil Pressure Sensor. In fact, if i didn't tell them...
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    Heard of a bad oil code? Stealership story.

    1. they don't let you talk to the techs, and i don't agree that I should have to have a discussion with every Tom, Dick and Harry that works at the dealership so we can figure out how to replace an oil Pressure sensor. Maybe next time my check engine light comes on i'll book a boardroom to...
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    Heard of a bad oil code? Stealership story.

    Because A) i had a perfectly fine synthetic oil in there with only 5000 km on it. B) I had to replace the oil at an exorbitantly High Rate. C)If we follow ManualPuller's explanation that changing the oil is just a step in the diagnostics plan, and it turns out that the root cause was the Oil...
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    Heard of a bad oil code? Stealership story.

    Thanks Tips i'll get right on it. If changing the oil was a "test" why does it have to be on my fucking Dime. And no, they never offered to reimburse the oil change no matter what the outcome would be. I was going to have to eat that no matter what. So let me ask you another question because...
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    Heard of a bad oil code? Stealership story.

    Let me clarify. Myself and my mechanic read the CODE not CODES. No "s". One single code popped up, under active and stored: P0520 - Engine Oil Pressure Sensor Circuit When dealer is telling me a code popped up that i didn't see myself, and then clears it from memory after he promised he...
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    Heard of a bad oil code? Stealership story.

    I have every right to add a third party to the equation, especially if there's reason to distrust them after witnessing their previous behaviour. Perhaps I should have brought back the car to them again? then they can tell me all about how i have a "bad gas" light on and now i'm on the hook...
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    Heard of a bad oil code? Stealership story.

    Absolutely not. I dropped off the car and said the check engine light is on, this is a warrantied vehicle please diagnose and fix problem. I leave. Then when i'm at the office they call me tell me i'm getting charged a diagnostic fee. AFTER THE FACT. If I knew there was going to...
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    Heard of a bad oil code? Stealership story.

    I called corporate once before over an issue with replacing rear pads and rotors at 20k. I wasn't exactly thrilled with their performance. Something told me that corporate is in cahoots with its dealers more than we like to think. I will eventually call corporate, but i'm not expecting miracles...
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    Heard of a bad oil code? Stealership story.

    'Reads weird' and 'he knew what the outcome was going to be'? Like i'm some weird cuck that likes to get screwed by shady dealers? They took my car and wouldn't release it until they got a diagnostic fee or an oil change out of me. I got the oil change, expensive as it may be, at least there...
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    Heard of a bad oil code? Stealership story.

    Didn't notice that. Good find.
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    Heard of a bad oil code? Stealership story.

    My guy uses 5w20, same oil they replaced it with. I also told the dealer that if they're claiming my oil is "bad" they should take some it if and send it in for lab testing. Obviously this is an extreme suggestion, but if they're alleging my oil is bad the burden of proof rests with them. If...
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    Heard of a bad oil code? Stealership story.

    Wow free oil changes? sounds amazing.
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    Heard of a bad oil code? Stealership story.

    That makes two of us!
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    Heard of a bad oil code? Stealership story.

    No they did not. Instead they charged me for a diagnostic fee and an oil change. I had to go to a separate dealership to have them replace the sensor.
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    Heard of a bad oil code? Stealership story.

    You're looking at the wrong attachment, that's the proof of my last oil change I received from my mechanic. Look at the "Dewildt" invoices
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    Heard of a bad oil code? Stealership story.

    Also MOPAR4LIFE 13, I'll give you a little business tip. If you ever see an unhappy customer, your reaction should be to reach out to him and see how you can correct the situation. It's a practice I adopt in my line of business and it has served me well. Word on the street is that DeWildt...
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