Another super pissed 2019 buyer here:
Who has actually resolved this issue and how? Outside of taking a paltry $400 of course. I'm in the same boat and am in the process of going to dealer+ram. My current NPS for RAM is 0... I ordered a pickup and didn't catch how ****** the tow package mirrors are until a couple days after picking it up (lets be real, everything else is really nice and there are 1000 features). I depended on the build/order sheets for the feature+delete checks and missed this. I would not have taken delivery had I caught surround view was cut for tow mirrors. I inspected the higher cost individual features and the interior/exterior condition and missed this.
I'm not convinced I'd take $2,000 even, I want a truck that has the feature.
Anyone know if even if there is a install option at the dealer if that should be avoided because they rip too much up in the truck? Or is it 2 mirrors and a grill swap with a uconnect flash? Any wiring I'm thinking nope it, pre-existing wiring I'd be comfortable.
I'm kind of surprised RAM could be just idiots to let people build $68,000 high tech luxury trucks and then without mention upcharge for crap manual garbage mirrors that take away a key tech feature and value (surround view, power auto fold, power auto re-position on gear selection).
What is wrong with them, and how many 2019's do they think they can sell when apparently large swaths of early adopters are pissed off? I've always had Chrysler group vehicles and yesterday I was researching buyback laws and other pickup brands... I've driven a half ton RAM for my entire life, and everyone of them brand new - now I feel like I've never made a bigger money mistake that signing for this 2019 RAM.
Really really bad stuff..