Awesome Customer Service from RECON!!

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VolsRam

Senior Member
Joined
Jul 4, 2013
Posts
911
Reaction score
235
Location
Franklin, TN
Ram Year
2017
Engine
HEMI 5.7
So back in August my parents ordered me the White Lightning Tailgate Bar for my birthday. A few weeks later it still hadn't been received, so I asked my mom about it. She said she had ordered it and would check her emails. Turns out she added it to her cart on their website but never hit complete order haha. She placed the order, and week later the bar was delivered to their house. But we believe someone at FedEx stole the product because the box was empty when she got home from work. She contact FedEx and RECON about getting this resolved and RECON told her they would send a new light bar. Two days later, ON SATURDAY, the light bar was delivered! Very happy with how quickly RECON resolved an issue that wasn't even their issue. Can't wait to get it installed and post pics!
 
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