Bighorn with 8.4 and no media hub?

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et todd

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Was checking out the wanted section and a fellow member has this and wants to add usb.i've never seen a 8.4 factory installed without a media hub.I told him to post here for some help. check out the wanted section for pics of his setup.does anyone have information on this setup?
 

Kapt

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It's not in the center console?
 
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et todd

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Nope just a 12 volt outlet.
 

kwend

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Hi all, sorry this was me. I just bought the truck about 3 weeks ago with 9K miles on it. Window sticker attached shows this came with a center console from the factory and USB hub.

Its weird. There is no Aux input, no USB charge, and no USB port in the center console. Only a cig power plug. I pulled the rear vents off of the console but did not see the wiring installed for the hub. The Uconnect 8.4 head unit shows USB and Aux as options on the screen as well.

I put a call into the dealer to see whats up since they advertised the truck as containing USB and Aux (and some other things it didn't come with) and am waiting to hear back what they'll do for me.
1DF57D10-07B3-4732-B344-C4EA686D3097.jpeg A33044A0-C8BF-4707-85CE-0CA8CCFA519A.jpeg E288A3C0-1169-42C5-82C4-CE0772CC4429.jpeg
 

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duunoit

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I would check the window sticker (chrysler.com/hostd/windowsticker/getWindowStickerPdf.do?vin=3C6UR5CL8DG529795 [use your vin]) and see if it came with the 8.4 from the factory.
 

kwend

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See my above post. Window sticker is a .pdf attachment to the post.
 

chrisbh17

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See my above post. Window sticker is a .pdf attachment to the post.
Build sheet is different and more detailed. Try to get that instead.

Sent from my Nexus 6P using Tapatalk
 

duunoit

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Oops, sorry about that, wasn't paying attention. Your console doesn't look very deep. I want to say mine is a couple of inches deep (2"-3"?).
 

kwend

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Build sheet is different and more detailed. Try to get that instead.

Sent from my Nexus 6P using Tapatalk

Build sheet attached. Shows multiple USB and Aux as a part of the build.....
 

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duunoit

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It shows the media hub on the build sheet when I put in your vin from the window sticker pdf, but strangely it won't pull your window sticker from the link I posted...
 

duunoit

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Works fine on mine (and the example I posted)... Odd.
 

kwend

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UPDATE

Went and talked to the dealer. Their hypothesis is that since they used this truck as a loaner for a few months, a customer removed the original center console and swapped theirs. That actually makes sense to me.

Now we wait to see if they are willing to help me out on this.
 

duunoit

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Wow. Pretty shady. I would think they know who they loaned it to...
 

kwend

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They’re going to swap out the console for me so all will be good.
 

duunoit

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That's cool. Sounds like they're taking care of you.
 

Kapt

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I thought I was the only one that weird things like that happened to :D
 
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